刚答完BWTP发给成员机构的小额信贷社会绩效工作问卷，转贴如下：

Social Performance Management Question

1.      Do you really think that SPM is useful [not only as a hot topic for fundraising] to an MFI?

It’s useful for those MFI who have social objectives in their vision and mission. But the challenge in China is the Microfinance and MFIs are confused by the new MCCs.

2.      If you were to give an advice to an MFI to embark on implementing SPM [not only for the purpose of get funding] what would you say?

a.     I will check their vision and mission determined by the Board of Directors.  If they do have the social objective but not stated obviously, I will suggest them to put the social objective in the mission.

b.     If the social objective has already been stated in their mission, I will ask them to prove their achievement of the goal with indicators. If they can not give me the answer, I will suggest them to take a SPE.

c.     If the SPE shows the positive result, I will suggest them to use SPM for a sustainable fulfil of the social objective.

d.     If the SPE shows negative result, I will suggest them to use SPM to improve the work and get the result controlled.

3.      Do you believe that MFIs provide subsistence support to clients only [generating their dependency on MFI] or a real development opportunity that helps the client achieve economic independence? What is the SPM contribution to this?

a.     MF can provide both the subsistence support to clients when they in difficulties and the economic independence when they grow up.

b.     The effectiveness of SPM is based on the mission of the organization. If the mission is help the client achieve economic independence, the SPM shall design to make it sure.

c.     An effective SPM can track the situation of clients and their dynamic needs and then to meet their needs by providing proper financial services.

4.      If for so many years of MF existence in the world, we haven't managed to significantly reduce poverty, does the issue of implementing or not SPM really matter?

Poverty has multi-dimension factors. In-sufficient of financial service is only one of that. MF can not reduce poverty with out the improvement of the other impacting factors. SPM can control the MF it self and make it more effective when the other factors change simultaneously.  If every one do our own job better, the world will be better.

5.      Is there really a real commitment at the industry level to support SPM?

Not yet, at least in China, no mater by the regulators of the practitioners.

6.      What would be your motivational message to an MFI so that they
start implementing SPM?

Do you job better, the world must be better.

7.      What is the difference between SPM and SR?

a.     SPM is endogenously created from the mission of the institute. SR is more like adaptability under the social pressure.

b.     SPM is designed especially for different social business; SR is meeting the common understanding of some social and environment basic requirements.

c.     SPM has direct relationship with the business; SR has no direct impact on the business sometime.

d.     SPM is implemented in the whole process of the management, from planning to evaluation; SR is more like to be made when never needed.

e.     SPM is the internal control; SR is more like appraisal of bystanders.

8.      What are the differences between different initiatives and programs? What have been their achievements so far?

What does the question mean?

9.      What would be your motivational message to an MFI that would like to take on SPM?

To eat the crab right now, other wise you will never know the delicious.