客房（1）（模拟试题1/练习题2）

I. Choose the best answer.

1. I’m not sure if they will be ________ at the meeting.

a. come     b. go     c. present     d. arrive

2. The room attendant should _____ the cleanliness of all the rooms.

a. work on   b. see to    c. see to it    d. see that

3. She always does room service _____.

a. in a sense     b. by the way    c. on request    d. within easy reach

4. I’m sorry that my new skirt is not colorfast. The color _____ when it was washed.

a. went off     b. came down     c. got off      d. turned off

5. It is very important for a room attendant ______ service politely.

a. to do       b. do         c. doing       d. does

6. A: I made the reservation yesterday.

B: What did he say?

C: He said that ______.

a. I had made the reservation yesterday

b. he had made the reservation the day before

c. he made the reservation yesterday

d. he made the reservation the day ago

7. Having opened the door for the guest on his first arrival, the floor attendant should ____ him into the room.

a. proceed     b. precede     c. follow    d. first let

8. He tried to catch the first bus, but _______.

a. as early as possible    b. in vain    c. as well     d. on request a doctor

9. A: Mr. Li hasn’t come yet.

B: ________

a. Where is he? Can you make sure that he has come?

b. But he should be on duty tonight.

c. I’m Mr. Li’s best friend.

d. Haven’t you seen him tonight?

10. They completed their work ______ time.

a. ahead of      b. in front of    c. as soon as possible     d. right away

11. We have done what we ______.

a. ought to     b. ought to have done

c. ought       d. ought to do it

12. Generally speaking, the _____ number of each guest room is the same as the room number.

a. intension    b. extension    c. intender    d. extender

13. It is quite clear that he couldn’t _____ these problems solved.

a. had      b. be having     c. have      d. have taken

14. Are you sure that the turn-down service ______ at noon?

a. will do     b. will be doing    c. will be done    d. is to do

15. Don’t worry. You will soon get used to ______ in Shanghai.

a. living     b. live      c. be living      d. lived

16. Among so many beautiful things in the Yuyuan Garden, I like the Big Rockery ______.

a. most of all    b. very good    c. enough     d. best

17. Very good. A ______ chicken sandwiches and two ______ black coffee.

a. round of…cup of     b. rounds of …cups of   

c. round of…cups of    d. rounds of …cup of

18. There was something wrong with his back and he had to _____.

a. lie flat     b. hand out    c. go off   d. tear over

19. Mr. and Mrs. Bellow will visit the Yuyuan Garden, _______?

a. aren’t they      b. won’t they    c. will they      d. won’t he

20. Personal service do not include the ______ service.

a. baby-sitting     b. laundry       c. morning      d. chamber

II. Decide whether the following statements are true (T) or false (F).

21. Do extra services whenever and wherever possible. (   )

22. “TWB” means “tips with back-door”. (  )

23. The laundry department should pay for the damage of the quest’s clothes with no limit. (   )

34. If a guest wants a cot and an extra pillow, the room attendant should give them to him right away. (   )

25. The room attendant can wake up the guest by knocking at the door. (   )

26. The houseman(男勤杂工) is not the head of the Housekeeping Dept. (    )

27. The linen room attendant send the clean linen to every guestroom. (     )

28. The turn-down service is often done in the morning or at noon. (    )

29. We usually dry-clean the colorfast(不褪色的) clothes. (    )

30. Crossing one’s arms in front of his chest is to express one’s politeness. (    )

III. Cloze

1. A –Room Attendant    G—Guest

G: Will you do me a ______ (31)?

A: Certainly.

G: Can you lend me a _______(32)?

A: Well, there are some typewriters on loan at the _____(33) center.

G: I see. By the way, I wish the mattresses were no so thin. I could feel all the _______(34) in the mattress I use.

A: I’m sorry for that. I’ll get ______(35) mattress for you. I do wish we ________(36) earlier.

G: So kind. One more thing, I think there’s something wrong with the minibar. It made such a ______(37) that I could hardly fall ______(38).

A: Sorry to hear that. May I have a look at it? Oh, it stops _______(39) now.

G: ________(40).

A: _______(41), sir, I’ll ______(42) ______(43) an electrician right ________(44).

G: There is much room for ______(45) at your hotel.

31. a. favor     b. flavor      c. fever     d. floor

32. a. typewrite    b. typist      c. typewriter     d. typing

33. a. busy        b. business    c. businessman      d. bus

34. a. spring      b. print      c. printer     d. springs

35. a. another     b. other      c. others      d. the other

36. a. know       b. have known    c. had known    d. are knowing

37. a. noisy       b. noise       c. notice     d. nose

38. a. asleep       b. sleeping    c. sleepy     d. asleepy

39. a. to work      b. working    c. work      d. worked

40. a. Bad!        b. Good!      c. Too bad!    d. Too good!

41. a. Don’t worry    b. Not worry     c. No worry    d. Not worried

42. a. be send     b. be sent     c. send    d. sent

43. a. off          b. from      c. of      d. for

44. a. way         b. away      c. from    d. of

45. a. prove        b. improve    c. improvement    d. improved

2.

Miss Green was going to give a lecture on Monday afternoon. But on Sunday night she was told that she had to go to an important meetings the next day at the same time, “No one can be in _____(46) places at once. What shall I do?” she thought. But she had _____(47).

At 2:55 on Monday ______(48), Miss Green went along to the lecture room. There were about twenty students waiting for her. “I’m sorry,” she ______(49)them. ‘I won’t be able to give my lecture ______(50).” The students looked ______(51). Miss Green ____(52) that she had an important meeting. “Though I can’t be with you myself, my ______(53d) can!” Then she put a small recorder ____(54). “You see, I’ve recorded my lecture and you can listen to it ______(55).” She thought that she had settled the matter, and then _____(56) the recorder and left.

The meeting finished a little earlier. Miss Green ____(57) to go back to her students. She stood for a moment ______(58) the lecture room, listening to her own voice. Then very quietly she opened the door. To her surprise, the room was _____(59). As she looked around, she saw a number of small recorders all “listening” to her lecture!

“Well,” she thought, “if can be in two places at the same time, ____(60_ can’t they?”

46. a two      b. three       c. four       d. five

47. a. an excuse      b. an order      c. a way     d. an idea

48. a. afternoon       b. morning     c. evening    d. night

49. a. told            b. asked       c. ordered     d. answered

50. a. tomorrow       b. today        c. yesterday   d. that day

51. a. happy          b. sorry        c. pleased     d. surprised

52. a. agreed          b. decided      c. explained   d. introduced

53. a. sound           b. noise        c. voice       d. lecture

54. a. on the wall       b. in the room    c. in the bag    d. on the desk

55. a. for            b. from           c. with        d. without

56. a. turned on       b. turned off       c. put         d,. got

57. a. promised       b. wished          c. decided     d. happened

58. a. in             b. behind          c. inside       d. outside

59. a. full            b. empty          c. noisy        d. quiet

60. a. why            b. how           c. which        d. what

 

IV. Translate the following into Chinese

61. The room attendant is responsible for the questroom.

62. Black coffee is coffee without milk.

63. We looked and looked, and thought we’d never find it again.

64. The doctor confirmed that there is no fracture(骨折).

65. The panel controls all the electric devices here.

V. Translate the following Chinese into English.

66. I want to _______________. (为我夫人买一件特别的礼物)

67. ___________________________________. (有时候我相当的心不在焉。.)

68. ___________________________________? (您的客房要送餐服务吗？)

69. ___________________________________. (一个洗衣工一会儿就上来。)

70. When meeting a guest in the corridor, the room attendant __________. (通常为他让路)

客房（1）（模拟试题1/练习题2）--Key

1. c     2. b     3. c     4. a    5. a     6. b     7. b    8. b     9.b    10.a

11. a    12. b    13. c    14. c    15. a   16.d    17.c    18.a    19.b   20. d

21.T    22. F    23.F    24.F    25.T    26.T   27.F    28.F    29.F   30.F

31. a    32.c    3. b     34.d    35.a    36. c    37.b    38.a    39.b    40.c

41. a    41.c    43.d    44.a     45.c    46.a    47.d    48.a    49.a    50.b

51.d    52.c    53.d    54.d     55.d    56.a    57.c    58.d     59.b   60.a

61. 客房服务员对客房负责。

62. 清咖啡是不加牛奶的咖啡。

63. 我们找了又找，还以为我们找不到它了呢。

64. 医生确诊没有骨折。

65. 仪表板控制这儿所有的电器装置。

66. buy a special gift for my wife

67. Sometimes I’m quite absent-minded

68. Would you like room service

69. A valet will be up in a few minutes

70. usually makes way for him