Navigating into the Unknown

   A New Way for Management, Governance and Leadership

未知世界的导航

 

 [奥]　弗雷德蒙德·马利克（Fredmund Malik）

 

英译：尤塔·谢勒（Jutta Scherer）

  

Many dimensions of the new world explored here are yet unknown. Its origins lie in the Great Transformation21, the author’s term for the historically unprecedented process of societal transformation in which we find ourselves. This transformation liberates society from its ossified organizations and paves the way for new thinking and better functioning.

本书探索的新世界在很多方面仍然是未知的。新世界发端于“21世纪巨变”，它是作者用来描述这场史无前例的社会变革过程的一个词汇，在这场大转型中，我们能够发现自我。这场转型使得社会得以摆脱其僵化的组织，并为新思路和更好地运行铺平了道路。

 

 作者简介

Fredmund Malik is one of Europe's leading authorities on management. The bestselling author's work represents a standard of professional management that can be both taught and learnt. Malik's thinking goes beyond economics and draws inspiration from modern sciences of complexity, particularly cybernetics. He is an expert on corporate governance practice and an adviser to executives at the highest levels of international leadership. Fredmund Malik is a Professor at the University of St. Gallen in Switzerland. His honors include the Heinz von Foerster Prize for Organizational Cybernetics and the Austrian Award of Honor for Science and the Arts, awarded for his wholistic management systems.

弗雷德蒙德·马利克是欧洲的管理泰斗之一。他是一位畅销书作家，其著作代表着可以教与学的专业管理学的标准。马利克的思想超越了经济学，并从现代复杂性科学中汲取了灵感，特别是控制论。他是公司治理实践的专家和最高层国际性管理者的顾问。弗雷德蒙德·马利克是瑞士圣加伦大学教授。他获得的荣誉包括组织控制论的海因茨·冯·福斯特奖（Heinz von Foerster）和奥地利科学和艺术荣誉奖，以奖励他对整个管理体系做出的贡献。

 

In a few years, almost everything will be different: what we do, how we do it, and why we do it; how we produce and consume, how we conduct research, how we teach and learn, how we share information, communicate and cooperate, how we work - and how we live. How do we deal with this in business, politics and society?

Great changes open up great possibilities, pushing aside the old and creating the new. Management, as Fredmund Malik understands it, is the task of taking advantage of these possibilities. This book is a call to clear-sightedness and personal courage. It is a chart for navigating the Great Transformation21, it is a chart for navigating with an open horizon.

再过几年，几乎一切都会不一样：我们做什么，我们怎么做，为什么我们要做此事；我们如何生产和消费，我们如何进行研究，我们如何教与学，我们如何分享信息、交流和合作，我们如何工作，以及我们如何生活。我们的商业、政治和社会应该如何应对这种变化呢？

推陈出新，巨变开启了众多可能性。按照弗雷德蒙德·马利克的理解，管理的任务就是利用这些可能性。本书旨在呼吁清晰的头脑和个人的勇气。它是在21世纪巨变中用来导航的海图，而且是拥有更开阔视野的导航图。

 

"Fredmund Malik has become the leading analyst of, and expert on, Management in Europe … and a powerful force in shaping it as a consultant. He is a commanding figure – in theory as well as in the practice of Management."

Peter F. Drucker

“弗雷德蒙德·马利克已成为欧洲管理界一位领先的分析师和专家……并且拥有一种以咨询顾问的身份塑造欧洲管理的强大力量。不论是管理理论，还是管理实践，他都是一位统领者。

－彼得·德鲁克（Peter F. Drucker）

 

 

CONTENTS

目录

 

Preface 

序言

 

Chapter 1: Why we must revolutionize our thinking

Observations

第一章　我们为何必须彻底转变思维方式

观察结果

 

Chapter 2: The Great Transformation21

A Sign of Our Times?

From the Old World to the New

A Complete Change

The Old World of 1997

"Classical Management”: an Obsolescent Model

Almost Everything Will Change .

Birth Pangs of a New World

Economics Is Not Enough

A Crisis of Dysfunction

The REvolution of Organizations

第二章　21世纪巨变

我们时代的标志？

从旧世界到新世界

彻底的改变

1997年的旧世界

“古典管理”：一个即将过时的模型

几乎一切都要变

新世界的分娩之痛

仅有经济学还不够

功能障碍的危机

组织革命

 

Chapter 3: The Basic Law of Change

A Map of Growth, Uncertainty, and Creative Destruction

Navigating into the Unknown

Not One but Three Strategies Needed

Substitution and Experiencing Creative Destruction

Fundamental Transformations

Being Ahead of Change

第三章　变化的基本规律

增长、不确定性和创造性破坏示意图

驶向未知的世界

错误的信号

需要三项而非一项战略

替代和体验创造性破坏

根本性的转变

 

Chapter 4: The Drivers of Transformation

Demographics

Ecology

Science and Technology

Economics and Debt

Complexity as the Main Driver

第四章　推动转型的力量

人口问题

生态环境

科学和技术

经济学和负债

作为主要驱动力的复杂性

 

Chapter 5: Complexity – a Raw Material of the New World

Limits to the Old Ways of Thinking

What Is Complexity? What is Variety?

Inconceivable yet Manageable

Simple and Complex Systems

Complicated or complex?

第五章　复杂性－构建新世界的原材料

旧思维方式的限制

何为复杂性？什么是种类？

不可思议但可以管理

简单系统和复杂系统

难以理解的复杂还是杂乱无章的复杂？

 

Chapter 6: Systems Out of Control?  

New Governance by Cybernetics: Communication and Control

Cybernetics for Self-Capabilities

Doing Business Is Not Enough

第六章　系统失控？

利用控制论的新治理：通信和控制

注重自我能力的控制论

经商办企业还不够

 

Chapter 7: Complexity for the Functioning of Organizations

Two Levels of Functioning

Operational and Management Tasks

Constants in Change: Master Controls

How Master Controls Work

Navigation Assistants for the Great Transition

第七章　组织运行的复杂性

运行的两个层次

运营和管理任务

变化的常量：主控程序

主控程序如何发挥作用

巨变的导航助手

 

Chapter 8: Heuristics: Navigation Principles for New Territory

Principles for Assessing a Situation in Circumstances of Uncertainty

Principles for Control Capacity and the Shaping of Relationships

Principles for Information

Principles for Persuasiveness

第八章　试探法：新世界的导航原则

情况不确定时评估形势的原则

控制能力和建立关系的原则

信息原则

说服力原则

 

Chapter 9: From Disruption to New Destinations

On Dealing with Limitations

When Something Is New: Managing by Instructions

Not Only Communication but also Meta-Communication

Managing Your Boss and Colleagues

Management as a Passion

第九章　从混乱之地到新目的地

局限性的处理

当新事物出现时：按指示管理

不只通信，还有元通信

管理你的老板和同事

富有激情的管理

 

Epilog

结语