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Gmail乱码问题的回复

(2004-06-19 06:33:33)
分类: IT评论
看来我的问题是邮件客户端引起的,他们也还没有解决的办法.

Hello,

Thank you for your report. Although Gmail users can communicate with one another in a variety of languages, messages sent to or from other email providers may be encoded in a format that causes the text of a message to be unreadable. Gmail uses UTF-8 encoding for all messages. If you are unable to send or receive messages in languages other than English, we suggest adjusting your browser's encoding settings (which it appears you may have already done.)

To adjust encoding settings in Internet Explorer, please follow these
steps:

1. Click the 'View' menu at the top of your browser, and select 'Encoding.'
2. Select 'Unicode (UTF-8)' from the list of options.

If you continue to experience difficulty reading messages in languages other than English, this may be due to possible conversion in the encoding when communicating between mail clients. We are aware of some of these issues and our engineers are working diligently to find a solution.

In the meantime, as you have already discovered, try opening the original message using the UTF-8 setting in your browser to see if this helps.

To view original message:
1) Open the message.
2) Select 'More Options.'
3) Select 'Show Original.'

Please let us know if you have any additional questions.

Sincerely,

The Gmail Team

没事情干,翻译一下;

谢谢您的报告.虽然GMAIL用户可以通过多种语言交流,但仍然会出现由于EMAIL服务提供者
不同格式编码而导致的乱码问题.所有GMAIL信息一律采用UTF-8编码,如果您无法接受或者发送以非英文撰写的邮件信息,我们建议您调整您浏览器的编码设置.

在IE浏览器中设置编码的步骤如下:

1.单击浏览菜单选取"编码"项
2.从列表中选定"UNICODE(UTF-8)"

如果您还是遇到非英文邮件阅读困难的问题,那大概是由邮件客户端之间通信过程中的编码转化造成的.我们的工程师已经发现并开始寻找解决这类问题的办法.

同时正如你所发现的那样,您可以尝试使用UTF-8编码在您的浏览器中来打开"原始信息"来查看
邮件.

步骤如下:
1.打开邮件
2.选择"MORE OPTIONS"项
3.点取"SHOW ORIGINAL"

希望您能让我们更多的了解您在使用过程中遇到的问题.

谢谢..  GMAIL TEAM

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