1：一卖方的管理层告诉其项目经理该项目应想方设法取得奖金。合同中奖励条款的主要目的是：

A project manager for the seller is told by her management that the project should do whatever possible to be awarded incentive money. The primary objective of incentive clauses in a contract is to:

A：降低买方的成本

reduce costs for the buyer.

B：帮助卖方控制成本

help the seller control costs.

C：同步目标

synchronize objectives.

D：通过转移买方的风险来降低卖方的风险

reduce risk for the seller by shifting risk to the buyer.

正确答案：C

解析：奖励就是使卖方的目标和买方的一致，既面向进度又有相同的目标。

 

2：生产过程运行图中有8个点，其中有一个点在控制界限以外，项目经理如何解读？

How should a project manager interpret an 8-point run in a process with 1 point located out of control limit?

A：这属于正常情况，不用采取行动。

It is a normal situation, nothing should be done.

B：应放宽控制范围。

Control limits should be widened.

C：这属于不正常情况，生产流程需改进。

It is an abnormal situation; production processes should be corrected.

D：这是一个警告信号，质量标准系统需升级。

It is a warning signal; quality measurement systems should be updated.

正确答案：C

解析：连续 7 个点落在均值上方或下方时，就认为过程已经失控。

 

3：两位项目团队成员在项目会议上就项目问题发生言辞冲突，发生这种情况时项目经理无法控制。如果项目经理在哪个过程组制定一些基本规则就可以避免？

Two project team members are engaging in open verbal confrontation at project meetings over project issues. The project manager is not able to control this situation when they arise.This situation could have been avoided if the project manager had established ground rules during which process group?

A：启动

Initiation

B：执行

Execution

C：监控

Monitoring and controlling

D：规划

Planning

正确答案：D

解析：规划沟通是确定项目干系人的信息需求，并定义沟通方法的过程。规划沟通过程旨在对干系人的信息和沟通需求做出应对安排，如谁需要何种信息，何时需要，如何向他们传递，以及由谁传递。

 

4：一个制造项目是在有限的时间约束条件下开展的，交付时，一大批部件必须废弃，因为他们不满足行业最低要求。

A manufacturing project is conducted under limited time constraints. At the point of delivery. A large batch of components must be scrapped, as they do not meet the industry minimum requirements.What should the project manager have done to prevent this problem?

A：调查的行业标准和企业环境因素

Surveyed the industry standards and enterprise environmental factors.

B：引入质量审核，以确保活动质量

Initiated quality audits to ensure that the planned quality assurance activities are followed

C：提高对风险和突发事件的识别，缓解能力

Increased the focus on risk identification, mitigation and contingencies.

D：获得赞助商对延长项目时间的批准

Obtained approval from the sponsor to extend project time line.

正确答案：B

所属知识领域：项目质量管理。

所属过程组：执行过程组。

解析：

A选项：在启动阶段已经调查过，否则也不会知道产品不符合行业最低要求；

C选项：质量问题不是能缓解的；

D选项：有限的时间不一定是造成该问题的原因。

B选项：质量保证开展得不好，不能保证生产过程的稳定性，导致没有稳定地生产合格的产品。

 

5：下列哪一项评估技术为控制进度的主要规划部分？

Which evaluation technique is used as an essential planning component of controlling Schedule ?

A：时间管理计划

Schedule management plan

B：估算完成价值

Estimate at Completion (EAC)

C：已完成工作实际成本

Actual Cost of Work Performed (ACWP)

D：差异分析

Variance analysis

正确答案：D

解析：偏差分析。在进度监视过程中，偏差分析的绩效是时间控制的一个关键因素。在评价项目进度实施情况时，浮动偏差也是分析项目时间绩效的一项必不可少的规划手段。

 

6：作为记录管理系统的一部分，你试图确保所有的采购记录都已记入文件并加上了索引。下列哪项你不必担忧？

As part of the records management system, you are trying to make sure that all records from the procurement are documented and indexed. Which of the following do you NOT have to worry about?

A：建议书

Proposal

B：工作声明

Statement of work

C：条款

Terms and conditions

D：谈判过程

Negotiation process

正确答案：D

解析：你会在考试时看到有好几段的冗长的、绕来绕去的问题，但是别烦。有时越短的问题越难。为了回答这个问题，你需要知道记录管理体系是什么，知道不会用它来跟踪谈判。谈判过程不是一个文件。

 

7：项目经理刚刚接受任命去管理一个处于执行阶段中期的项目。该项目的项目人员流动率很高。项目经理首先应该做什么？

The project manager has just been assigned to manage a project in the middle of the execution phrase. The project has had a high turnover rate of project resources.What should the project manager do FIRST?

A：组织一个团队建设活动，改进团队士气。

Organize a team-building event to improve team morale.

B：与项目发起人沟通，以获得保证项目人员的承诺。

Talk to the project sponsor to get commitment for project resources.

C：检查人员管理计划。

Check the staffing management plan.

D：将最积极的团队成员调到同一间房间，增强他们作为一个团队的执行能力。

Move the most active team members to the same room to enhance their ability to perform as a team.

正确答案：A

解析：提高团队绩效的方法包含培训、团队建设活动。

 

8：合同收尾要求什么？

What is required to obtain contractual closure?

A：项目发起人和项目经理之间的双方口头协议

Mutual verbal agreement between the project sponsor and the project managers

B：阶段可交付成果的核实和签署

Verification and signoff of phase deliverable

C：核实工作说明书的签署

Verification of the signing of a statement of works

D：所有项目干系人之间达成的一致协议

Multi-agreement of all stakeholders

正确答案：B

解析：结束采购是完结单次项目采购的过程。要结束采购，就需要确认全部工作和可交付成果均可验收；因此，结束采购过程可以支持结束项目或阶段过程。

 

9：执行项目时，项目经理认识到其中一项任务的期限估计不足，下列哪项工具可以用来尽量减少影响？

Which executing the project , a project manager realizes that a task duration was poorly estimate. Which of the following tools could be used to minimize the impact?

A：规划风险应对

Planning Risk Responses

B：快速跟进

Fast tracking

C：预测

Forecasting

D：失效模式和影响分析

failure mode and impact analysis

正确答案：B

解析：此题说的是进度问题，快速跟进正确。

 

10：项目已经严重滞后。挣值分析的结果表明，项目的进度应该比当前快10％。为了让项目回到正规，管理层希望增加10个人，到原来只有一个工作的活动上来。项目经理并不同意，因为他认为这种安排不一定会导致项目进度的加快。项目经理所说的是：

A project is seriously delayed. Earned value analysis shows that the project needs to be completed 10 percent faster than the work has been going. To get the project back on track, management wants to add 10 people to an activity currently assigned to one person. The project manager disagrees, noting that such an increase will not produce an increase in speed. This is an example of:

A：边际效用递减原理

The law of diminishing returns.

B：快速跟进

Fast tracking.

C：挣值

Earned value.

D：生命周期成本

Life cycle costing.

正确答案：A

解析：挣值管理EVM，注意EVM是绩效测量方法。

1、快速跟进[技术] Fast Tracking [Technique]：一种具体的项目进度压缩技术。通过改变网络逻辑关系，将正常情况下按先后顺序进行的阶段（如设计阶段与施工阶段）重叠起来，或者平行展开进度活动。

2、边际效用递减规律：边际效用递减规律说明了在所有的生产性活动中，增加生产的一个因素资源，保持其他因素不变，将在某种情况下降低每个单位因素资源的产出。边际效用递减规律并不说明增加某个因素的资源将降低总的产出，而是说明了某种情况下的副作用。

3、从题干可知，很明显管理层倾向于用赶工来加快进度。但是，项目经理认为从1个人增加到10个人并不会增加进度，有可能此项活动1个人就是最佳数量。这符合边际效用递减规律。