There are many reasons to
search social media including monitoring for brand and reputation management
purposes. Smart online marketers have also been using social search
for other reasons including competitive research and opportunistic
content marketing through social keyword trends.
Most advice on how companies
should be listening to the social web with minimal
cost involves monitoring individual services, which is inefficient.
Premium social media monitoring services do this
much more effectively but can be expensive. Here
are 6 free social search tools that may help small businesses make
their initial foray into searching the social web more productive
while keeping costs to a minimum.
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Delver is a “socially connected”
search tool in alpha, that is based on your friends influence on
content, i.e. drawing upon the “wisdom of crowds” to filter the
universe of search content. You first identify your social profiles
and can then add more specific information to then identify your
own social graph. Facebook is emphasized. Search results are then
influenced by your network. If Google ever buys
Facebook then this service might be an attractive
target.
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WhosTalkin? not to be confused with
“Who U Stalkin”, is a social media search tool
by Joe Hall
that allows users to search for
conversations around topics of
interest. Queries are performed
against all sources but you can search on specific social services
organized by: Blogs, News, Networks, Videos,
Images, Forums and Tags. The list of practicing
SEOs that beta tested this tool includes some genuine smarties so
this one may be worth watching since saved searches, RSS feeds and
other features found in the tools below are not yet rolled
out.
http://www.toprankblog.com/wp-content/uploads/2009/01/samepoint-screencap.png
Samepoint is a social conversation search engine that
segments search by: Social Mentions, Discussion
Points, Bookmarks, Wikis, Network,s B2B Networks, Groups, Life
Casting, MicroBlogs, Reviews, Podcasts, Documents, Video, Images,
News and Web or all. Each search result extracts
sentinment and keywords as well. In fact, there’s a trending social search
term page which I think is very
interesting. The Discussion Points feature is
interesting because it shows the most commented content in the
search results according to your query and the number of
sources.
http://www.toprankblog.com/wp-content/uploads/2009/01/socialmention-screencap.png
socialmention
allows you to search a term on
specific categories of the social web including:
Blogs, Microblogs, Bookmarks, Comments, Events,
Images, News, Video or All. There’s also a Social Rank score based
on the number of mentions every 4 weeks and you can subscribe to
search results via RSS.
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Serph, from ACS, has been around for several
years and searches on blog search engines, social
news and bookmarking websites such as Bloglines, Digg, Google Blog
Search, YouTube, Topix, Sphere, Yahoo Answers, Flickr and
Delicious. Serph is a bit slow but can be useful to cross check
queries with other services and you can subscribe to search results
via RSS.
http://www.toprankblog.com/wp-content/uploads/2009/01/oneriot-screencap.png
OneRiot is a bit like Delver in that it uses your
social network to influence the search universe for your query but
takes heavy consideration of what’s currently popular within your
network when sorting search results. Topics that
are “emerging” or “surging” are indicated as such in the search
results. OneRiot is alpha at the moment, but has
promise.
Nearly all social media
monitoring tools are keyword based and use some kind of crawler or
data aggregator to harvest information and then various schemes to
organize and sort as search results or monitoring reports.
Each social search tool has unique features,
whether it’s crawling the social web at large or filtering by your
network. One or more of the 6 tools above might be right for you to
start tracking conversations about your company, brands and even
your competition.
From a marketing standpoint,
social search tools like those above create additional content and
marketing opportunity discovery options for real-time situations,
that most standard search engines can’t compete with.
There have been numerous
efforts made with tools like Custom Google Search Engines,
Yahoo
Pipes and home grown
programming to create low cost or free social search tools, but
what other free tools have you found to be
effective at searching multiple sources of social content on the
web?
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