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与三亚亚龙湾铂尔曼度假酒店总经理彼得•爱思先生谈

(2009-12-02 09:12:34)
标签:

三亚

亚龙湾

铂尔曼

总经理

杂谈

与三亚亚龙湾铂尔曼度假酒店总经理彼得•爱思先生谈

 

曾经的天涯海角,是失意的官员被流放的蛮荒之地,如今的海南三亚,随着国际旅游岛建设的步伐,其中国唯一的热带滨海度假胜地的美誉已更加深入人心。当北方城市大雪纷飞的时候,我们总是会艳羡那阳光灿烂的海岛生活,那是很多人理想的栖息地,碧海蓝天,白沙银滩。即使只是呆上三五天,感受一下海子的“面朝大海,春暖花开”,也算是难得的浮生偷闲了。

 

开车驶进亚龙湾旅游度假区,远远望见在中心地带的那高耸的木质飞檐,那就是三亚亚龙湾铂尔曼度假酒店的建筑群了。铂尔曼作为雅高集团旗下的又一高端品牌,也是湾内唯一的法国品牌酒店。步入酒店,那典型的东南亚风格会带你到一个陌生而又熟悉的世外桃源。郁郁葱葱的热带植物园林、蜿蜒的溪流、随处可见的小桥流水,都会让你感觉置身于一个可以完全放松和回归自我的自然空间。酒店除拥有80间传统的客房外,更拥有全中国最大的115酒店别墅客房,每一间别墅都配备私家泳池、院落花园、按摩浴缸和户外按摩亭,最大限度地满足宾客对于高品质生活的追求和完美度假体验的期望。独立设计的卧室与客厅更充分考虑到了商旅客人的需求,将工作与度假同时进行又完美结合互不打扰。

 

酒店总经理彼得·爱思先生来自澳大利亚,内敛而绅士。他在二十七岁时便已成为了酒店总经理,估计这也是国际品牌酒店史上最年轻的总经理之一了。他于1991年加入雅高集团,并先后于雅高集团旗下诺富特、美居及索菲特等多个品牌酒店任总经理。他了解亚洲,也熟悉这里的酒店业,之前在日本和香港的工作经验为他奠定了良好的基础。对于自己的丰富阅历,他说:“我把这些经历当作我个人的财富,我常常鼓励年轻人,只要肯努力,就能达到自己的目标。” 这是他第一次在中国工作,对此他感到很高兴,“三亚是中国最美的地方之一,很多人都对我的工作感到艳羡。但与此同时,我也感受到了随之而来的挑战。”诚如爱思先生所言,三亚的酒店业如今有如百花齐放,加上金融危机的余波还未完全消除,三亚要同其他久负盛名的旅游胜地相抗衡还有很长的一段路要走。

 

在如此激烈的竞争中,亚龙湾铂尔曼走的是不同于其他任何酒店的路。尽管别墅的价格高于一般酒店客房的价格,但其舒适度是无与伦比的。爱思先生说:“蜜月市场、家庭市场都是我们的主要目标。来度蜜月的情侣可以在别墅中尽情制造浪漫;对于家庭来说,别墅给予了他们更大的活动空间,可以尽享天伦乐。”徜徉的酒店的大堂,映入眼帘的尽是一派忙忙碌碌的景象,让人感受到一种节日的氛围;而别墅区虽然已接近满房,却鲜少见到客人,这都要归功于低层低密度的布局了。酒店90000多平米的占地面积,只有18%的建筑面积,而高达82%的是园林、水系和静谧的林间小道。对于铂尔曼的优势,爱思先生认为在于这个品牌非常具有创新力。“在这里你可以获得很多出乎你意料之外的服务,我们为客人们提供了更多的选择,相信会有更多的回头客。人们热爱这里的旖旎风景和纯净的空气,即使只是躺着看看书,或是发呆,也让人觉得无比惬意。”

 

目前圣诞节临近,相信热带的圣诞一定会带给人们很多不同的感受。除了在节日氛围上别具一格,酒店在餐饮方面更是下足了功夫。“海南鸡饭”早已声名在外,因此人们对于三亚亚龙湾铂尔曼度假酒店的餐饮就更多了一份期待。酒店餐饮融合多种饮食文化,以创造性菜品和生动的现场烹制为宾客提供难以忘怀的饮食体验。尤其是“斋普尔印度餐厅”,来自印度的厨师长会为客人呈上纯正的印度泥炉烹调制作的风味美食,满足现代人对于异域食物的喜爱。

 

在爱思先生眼里,亚龙湾还是一块没有被完全开发出来的净土,它还具有相当大的潜力。他说:“这里的发展相当迅猛,酒店业正变得越来越好,如果你想体验高品质的国际化服务,就可以来三亚。对于那么多酒店陆续开业,我的看法是酒店越多,来这里的客人也越多。”

三亚亚龙湾铂尔曼度假酒店为铂尔曼全面登陆亚洲酒店市场拉开了序幕,在接下来的日子里,铂尔曼会加紧步伐,将自己的高品质传递给更多的人。作为酒店的总经理, 爱思先生的目标就是让下榻铂尔曼的顾客由衷地感到宾至如归,他将用实际行动告诉人们铂尔曼品牌的内在涵义,这样在这个注重品牌效应的年代,才会得到人们的重视和喜爱。相信这位拥有将近四十年丰富经验的酒店职业经理人,会以他丰富的阅历和卓越的管理技能带领三亚亚龙湾铂尔曼度假酒店团队长足发展。

 

Once the end of the earth in Hainan was a wild place where the frustrated official who were dismissed and exiled. Nowadays Sanya,Hainan has been widely recognized as the only tropical beach resort in China with the construction of this international traveling island. Whenever it snows in many northern cities, we begin to envy the life on a sunny island, an ideal place to live for many people where there is sapphire sea, blue sky and silver beaches and the weather feels like spring year-round. Even just a short stay of about 3 to 5 days to feel the life style of facing the vast ocean with spring blossom may inspire you about the peace and serenity of life. 

Driving into the Yalong Bay National Resort District, and Pullman Sanya Yalong Bay Resort & Spa complex can be immediately recognized by the tall wooden cornices. Pullman Hotels, a high-end hotel brand under the ACCOR Group, is the only French hotel in Yalong Bay. Step into the hotel, the typical south-east Asian decoration style would create a fantastic visual effect of a retreat away from the world. The scenery of lush tropical botanical gardens, wandering streams and bridges create a natural space for you to release all the pressures and embrace the nature.  Besides the hotel’s 80 traditional guest rooms, it also boasts 115 luxurious villas in different architecture styles with private swimming pools, yards and gardens, message bathtub and outdoor massage pavilions, in order to meet the demand of people who seek an exquisite and perfect vacation experience. In addition,  to meet the demands of the business travelers, the bedrooms and living rooms are designed independent, which enables the guests to work without interruption during the vacation.

Mr. Perter Wise, general manager of Pullman Sanya Yalong Bay Resort & Spa comes from Australia. He was appointed general manager of a hotel at the age of 27, making him the youngest general manager in the history. He joined Accor Group in 1991, and served as general manager in several hotels under Accor Group, such as NOVOTEL, Mercure Hotel, Sofitel Hotel and so on. His 3 years working experience in Japan laid a solid foundation for him to understand Asian culture and China. Talking of his rich experience, he remarked, “I regard these experiences as my own treasure. And I always encourage young people to work hard to reach their goal.” He is quite pleased with his first job in China. “Sanya is one of the most beautiful places in China, and I’m envied for my job here. However, I feel the challenges it brings as well.” As Mr. Wise said, the competition among hotels in Sanya is quite intense, and the influence of the financial crises is still affecting the hotel industry. Sanya has a long way to go to to compete with other famous tourist destinations.

Pullman Sanya Yalong Bay Resort & Spa, as a new hotel brand for Accor Group featuring a non-standardized design, focuses on establishing a leading international business centre and a holiday resort.  The 115 deluxe villas makes Pullman Sanya stand out from hotels around Yalong Bay. Although the price of the villa is higher than normal hotel rooms, the villas provide the guests with unsurpassable comfort. Mr. Wise said, “The honeymoon market and family market are our primary targets. The couples can enjoy the romantic atmosphere of the villas, as for families, villa offers more space for them to to share the family happiness.” Wandering in the lobby of the hotel, the busy scene creates a joyful festival atmosphere. Mr. Wise picked innovation and creativity as Pullman hotel’s advantage. “ You can see many unexpected services here, and we believe by providing more choices for the customers we can tempt them to return later. People do love the charming scenery and fresh air here, and it’s pleasant enough just to read a book at the seaside.” As Christmas is already around the corner, a tropical Christmas can be so unique and attractive for most people. Apart from the holiday experience, Pullman hotel has made great efforts on its food and beverage.  As the popular dish of “Hainanese Chicken Rice” is widely known, people expect more from Pullman hotel. The restaurant of the hotel combines various cooking culture together, and impresses the guests with creative cuisine and cooking performance. Especially in Jaipur Indian Restaurant, the chef from India serves delicate food cooked in special Indian tandoori-style for those who love to taste all kinds of ethnic foods. 

Sanya is a piece of pure land to Mr. Wise, of which only a part of  potential has been discovered. He commented, “This city is witnessing a rapid development where hotel industry is getting more and more prosperous. Come to Sanya if you want to experience high-quality service of international standard. As for many new hotels open for business one after another, my point of view is more hotels, more customers.”

Pullman Sanya Yalong Bay Resort & Spa announced the full entrance of Pullman hotels to Asian hotel market. In the coming days, Pullman will step up its pace to pass high quality to more people. As the general manager of the hotel, Mr. Wise’s goal is to make every customer feel at home. He will demonstrate the position and meaning of the Pullman brand with his own actions because he wants Pullman brand to be respected and welcomed by its customers and establish brand effect.  We believe this hotel professional executive who has come along with a career of almost 40 years will make full use of his rich social experience and outstanding management to lead Pullman Sanya Hotel team to a significant progress.

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