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Simplifying greatly, we might say the first wave of the Internet
was search. The one we’re in the middle of now is
social networking (it comes in many forms: myspace, orkut, msn
spaces, facebook, secondlife, yelp). To me right
now, Facebook looks like the clear winner of this
phase. First, every metric of their traffic and
usage is formidable. Second, they are truly
excellent with their product. I haven’t seen them
make a significant product or strategic mistake in the last 2
years, as they have been inexorably migrating from their college
market to a much broader market appeal. (some say they should stick
to their college knitting, but I personally think their aims for
world domination are a much better path.) I think
Yahoo made a big mistake not to offer Facebook whatever they wanted
last summer.
Their growth since Sept 06 shows they jumped to the mainstream, and
there’s no looking back now. Facebook has an open
field. They are the only social network that got
big while keeping their interface clean, and the name/brand is
universally appealing. Their product reflects the
understanding that they need to be a utility, just like Microsoft
and Google, (I mean, look at Facebook’s new design and UI,
including their crappy little Microsoft icons and
Microsoft pull down menus. They’re emulating MS
whether they know it consciously or not). Once
they get the interface which gets their people to search from
Facebook instead of going to Google, they’ll be able to cut a deal
with Google and capture the bulk of the value, say 80% of the
revenue.
So what’s interesting about this social networking wave is that
like the operating system wave of the 1980’s, there is an inherent,
real network effect to the business. That’s not
true of Google. They have a network effect in the
number of advertisers bidding on their keywords, which makes them
more profitable per query than #2 Yahoo, but that effect doesn’t
translate into greater defensibility due to a fundamental network
effect for Google users. What Google has is a
brand effect. Very powerful,
indeed. But not a true “I get more out of using
them because everyone else is using
them.” Facebook could achieve that true network
effect in the next 24 months.
Further, like Microsoft was able to get into applications in the
1980’s with Word, Excel, PowerPoint, Outlook, Exchange,
etc., Facebook can add a large number of social
apps on top of their platform. Classifieds,
Music, search, digital goods, virtual worlds,
currencies. As Michael Birch of Bebo said a few
months ago, “I think the next big thing is still social networking
because it can morph into whatever is next.” Very
true. And Facebook can do just that, just as
Microsoft did.
If I were Yahoo, I would want to buy Facebook to stay
relevant. If I were Microsoft, I’d want to buy
them so I can stay relevant and have another shot at the network
effect operating system business. If I were
Google, I’d want to buy them for both those reasons, and also
because I’d want to keep Microsoft from getting back in the
ring. But if I’m Facebook I’d want to stay
independent, so I could build the next empire and maybe bring new
ideas to how to make a difference in the world through
technology. Here’s hoping they stay
independent.