1.主动跟新买家建立联糸 
Dear Mr. Jones: 
We understand from your information posted on Alibaba.com that you are in themarket for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Importsin the future. 
We are a joint venture specializing in the manufacture and export of textiles.We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at 
present. You may also visit our online company introduction at which includes our latest product line. 
Should any of these items be of interest to you, please let us know. We will behappy to give you a quotation upon receipt of your detailed requirements. 
We look forward to receiving your enquires 
soon. 
Sincerely, 
John Roberts 
  
2.对新买家要求建立业务联系的回复 
Dear Mr. Jones: 
We have received your letter of 9th April showing your interest in our completeproduct information. 
Our product lines mainly include high quality textile products. To give you ageneral idea of the various kinds of textiles now available for export, we haveenclosed a catalogue and a price list. You may also visit our online companyintroduction at which includes our 
latest product line. 
We look forward to your specific enquiries 
and hope to have the opportunity towork together with you in the future. 
Sincerely, 
  
3.向老客户介绍公司新的产品信息 
Dear Mr. Jones: 
We have refreshed our online catalog at and now itcovers the latest new products, which are now available from stock. 
We believe that you will find some attractive additions to our product line. Onceyou have had time to study the supplement, please let us know if you would liketo take the matter further. We 
would be very happy to send samples to you forclose inspection. 
We will keep you informed on our progress 
and look forward to hearing from you. 
Sincerely, 
  
4.回复对某个产品的查询 
Dear Mr. Jones: 
Thank you for your inquiry of 16 March. We are pleased to hear that you areinterested in our product "toaster". 
We've enclosed the photo and detailed information of the product for yourreference: 
Product: toaster 
Specification: xxxxxxxxxxxxxxx 
Package: 1pcs/box 
Price: 10usd/pcs 
Payment: L/C 
For purchase quantities over 1,000pcs of 
individual items we would allow you adiscount of 1%. Payment is to be made by 
irrevocable L.C at sight. 
We look forward to receiving your first 
order. 
Sincerely, 
  
5.无法提供对方查询中所要求的产品时 
Dear Mr. Jones: 
Thank you for your enquiry of 12 March cate 9 cable. 
We appreciate your efforts in marketing our products and regret very much thatwe are unable to supply the desired goods due 
to excessive demand. 
We would, however, like to take this opportunity to offer the followingmaterial as a close substitute: 
Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. 
Please visit our catalog at for more information on this item. Ifyou find the product acceptable, please email us as soon as possible. 
Sincerely, 
  
6.查询对方公司的产品 
Dear Sir or Madam: 
We know that you are exporters of textile fabrics. We would like you to send usdetails of your various ranges, including colors and prices, and also samplesof the different qualities of material used. 
We are volume dealers in textiles and 
believe there is a promising market inour area for moderately priced goods of this kind mentioned. 
When quoting, please state your terms of payment and discount you would allowon purchases of quantities of not less than 
1000 meters of individual items.Prices quoted should include insurance and freight to San Francisco. 
Sincerely,

1 收到询盘后： 
Good day. 
My name is Alan Lee, from xxxx Co.,Ltd. 
Thanks for your inquiry about ... on alibaba.com. 
We are one of the ... manufacturer with 18 years industry experience in China. 
We have different kinds of ..., we can also design the machine as customer required and provide individual service. 
Our products are made according to the CE and ISO standard. And all machine part has 1 year warranty. 
Besides, we are professional and experienced who have cooperated with many customers from different countries. 
Could you please provide me your products details, such as material, welding size, so that I can provide you some advise. 
As your request, for incase your email service can not receive my attachment, we will send you in the next email, please check. 
You are welcome to China. 
2 发了报价后第一封邮件（报价后隔天跟进） 
Hope you are fine, my friend. 
It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. 
If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you. 
3  隔一个星期回复 
Glad to contact you again! Have you kindly check my offer? 
Hope they are workable for your market! 
Sorry that we still don't receive any information from you. 
I would appreciate for your any comment about our offer, including price, quality, service. 
No matter if it is positive answer, It is great help for us to meet your requirement. 
Waiting for your favorable reply soon! 
4 隔一个星期回复 
Good day! 
My quotation of *** you might have received and considerated. could you kindly advise your comments at your earlier convenience? 
If the products is not your are expecting, pls advise me your details requirement, I will re-offer asap. 
I am of service at any time! 
5 隔一个星期回复 
Wish you have a nice day!   
May I ask whether you have received my quotation? 
Now I am sending it again, if you have any other ideas. 
Please feel free to contact me. We will do much better if you can give any advices to us. 
I am waiting for your reply ASAP. 
6 隔一个星期回复
Have you received our quotation of ..., if you have any further question, please don't hesitate to contact us. We are waiting for you comment about our quotation. 
We hope that we can establish a good business relationship with you in the nearest future. 
Your prompt reply will be appreciate. 
7 隔一个星期回复 
Wish everything well with you and your esteemed company! 
We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our ** goods . 
We hope they will reach you in due course and will help you in making your selection . 
Wish we will promote business as well as friendship! 
8 隔一个星期回复 
Wish everything well with you and your esteemed company. 
Now I am writing for keeping in touch with you for further business. 
If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request. 
By the way, how about your order with item ***? 
If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. 
9 这个月差一点业绩就可以得奖金 
Hope you are fine, my friend. 
Should I know your estimate day when will you purchase the machine? 
For this month I have completed 23770USD sale performance, if you purchase the machine in this month, so I can reach 25000USD in this month and will get bonus form our company. 
If you are interested in buying this month, I can give you some discount.