标签:
杂谈 |
1.目前支持的信用卡是
visa 或者master
card发行的信用卡,Visa的借记卡支持的,Master
的借记卡不支持。
不支持的卡种介绍如下:
Please note that AliExpress accepts credit card payment from Visa
andMasterCard.
The following types of credit cards are currently unable to be
accepted: chargecards, MasterCard debit card, prepaid card,
electronic card, virtual card.
2.Refused(核实是否是信用卡,开通3D验证)
I have checked the error log and it indicatesthat the payment
failure may becaused by using a Visa/MasterCard debit card.Please
be advised to use aVisa/MasterCard personal credit card.
Please also confirm that you have
activated3-DSecurity Code for your credit card. The 3-D Security
Code for Visa iscalledVerified by Visa (VBV) and for Master Card is
called MasterCard SecureCode.Please contact your credit card issuer
for details if the payment isstillunable to go through
smoothly.
The Verified by Visa or
MasterCardSecureCode is not the short numeric code printed on the
back of the card.
If you have not activated your 3-D Secure Code yet, please contact
yourcardissuer to activate this service
(这个3-D 不是银卡号后面的3个数字,是需要联系银行开通的)
You can also pay using a different
VisaorMasterCard. If you are interested in other payment methods
onAliExpress,please visit
http://help.aliexpress.com/payment_method.html.
3.
4.网络问题DuplicateOrder
(这个错误提示基本是网络问题导致的,建议更换时间段操作)
I have checked the error log and it indicates that the payment
failure maybecaused by unstable network. You are advised to make
payment again atanothertime.
5.
Please note that the payment failure forOrder XXXXX is due to
insufficientaccount balance in the credit card used.
Please make sure that you have sufficient funds in your account and
thatpaymentfor your order does not exceed your credit
limit.
6.
After a checking , I noticed that the payment failure may be caused
by yourpayment card is not supported on AliExpress.
Please note that AliExpress accepts
credit cardpayments from Visa and MasterCard credit
card.
7.
常见的还有systemerror,首先跟买家核实卡种,看是否是信用卡,是否开通3D,
如果有开通,在确认之前是有在速卖通成功支付的记录? 如果没有,建议更换其他银行卡付款。如果有,可以告知是支付系统不稳定,建议更换时间段付款或者多尝试几次
Pleasenote that since our credit card
paymentchannel is not stable enough, sometimesthe payment by card
is unable to gothrough smoothly.
For your issue, you are advised to make
paymentagainat another time or try more time
8. Invalid card
可能是支付的卡是无效的,建议跟发卡行核实。也可以跟客户确认之前是否有成功的支付记录,如果有,可能是系统不稳定导致的。
I have checked the error log and it
indicates thatthe paymentfailure may be caused by using an invalid
card, pleasekindly contactyour card issuer to check it for
you.
Maestro
此借记卡付款错误提示
1. Maestro
这个借记卡
System
Error;或者这个付款方式下,出现的错误提示。首先核对这个是否是美国地区不能使用(既包括美国开户,也包括美国地区)
Please note that currentlyMaestro is
not availableto residents located in America.
其次也需要开通3D验证
The 3-D Security Code is not the short
numeric codeprinted on the back of the card. If you have not
activated your 3-D Secure Codeyet, please contact your card issuer
to activate this service
如果客户说之前有成功支付记录的,那可以告知系统不稳定,建议更换时间段,或者更换其他支付方式
Pleasenote that since our payment
channel is notstable enough, sometimes the paymentby cardis unable
to go through smoothly,you are advisedto make payment again at
another time or try more times.
西联方式付款
When using Western Union, please refer
tothefollowing steps:
1. On the checkout page,
select"WesternUnion" as your payment method
2. In the Western Union section, please
clicktheGenerate button for the Escrow account information that you
need totransferyour payment,
3. Print out the section containing
youraccountinformation
4. Go to a local Western Union agent to
transferyourpayment. You are advised to fill the form like this:
http://help.aliexpress.com/ipay/wu_quickpay_sample.html
5. The status of your ordershould
change to"Paid" within 3 business days. If the status of yourorder
has notchanged, please contact us with related
需要提醒的点,也就是西联付款当前会遇到问题的情况:
1.Please noted that after you click
theGeneratebutton and get the Account number, it will take
24hoursto update.You are advised to make payment
after 24hours.
( 生成了2013的account number
,客户需要等待24小时后去付款,不然可能会被告知: 这个account
number
不存在或者是无效。建议:等待24小时在去付款。如果客户说已经超出24小时,还是无效,建议重新下单在获得新的account
number ,过24小时在付款)
2.We are currently only accepting Quick
Pay(consumerto business). Please do not transfer the money as Will
Call (consumertoconsumer).
(我们当前只接受私对公的形式,不接收私对私的形式。)
3. Therefore, to make sureyou can pay
the ordersuccessfully, you are advised to contact Western
Unionofficer to fill in theReceiver’s amount but not theSender’s
amount.
(付款的时候,把金额写在收款金额的一栏,而不是付款金额一栏)
4.
如果付款后,超出3工作日,订单状态没有改变,可以提交问题至:https://icschannel.alipay.com/iportal/portal.htm?locale=en_US
5.
促销订单不支持,支付限额是20.01-5,000USD
银行转账方式
You are advised to refer to
thefollowing steps tomake payment by bank transfer:
1. On the checkout page, select Bank Transfer as your payment
method
2. In the Bank Transfer section, you will see theEscrow account
information
(BeneficiaryAccount Number)you need to transfer
your payment
3. Print out the section containing your bank transfer
information
4. Go to your local bank to transfer the payment. Bring the printed
banktransferinformation and show it to the bank officer before
making your payment
5. The status of your order should change to "Paid" within
7businessdays. If the status of your order has not changed, please
contact us
需要提醒的点,也就是银行转账付款当前会遇到问题的情况:
1.促销订单不支持,支付限额是20.01-50.000USD
2.
付款后,7工作日内订单没有更改为等待卖家发货是正常的,如果超出7工作日订单状态没有更改,可以提交问题
https://icschannel.alipay.com/iportal/portal.htm?locale=en_US
Boleto
介绍:Boleto is the payment option for Brazil buyers. Youcan
find thispayment method for orders below USD 3,000 per
month.
常见支付流程
1.On
thecheckout page, please select " Boleto" as your payment
method.
2.Once you inputyour CPF,your personal information
will be verified by the system.
3.Print out thesection containing your
accountinformation.
4.Go
to your localagency to transfer the payment. Bringthe printed
information and show it tothem before making your
payment.
5.To
make sureyour Boleto payment successfully. Pleasefinish the payment
in 3 days.Otherwise, your post will be cancelled, and youcan repost
you paymentapplication from AliExpress.
支付限额
Please note that the limitation for
this payment isfrom 1 USD to3,000 USD.
不支持促销订单
Please note that the promotion order is
unable tobesupported by Boleto.
买家完成支付后, 7个工作内订单变成支付成功的状态。
I understand that you paid via Boleto,
but yourorderis still awaiting payment.
Please note that afteryou make payment
by Boleto,the payment will be received within 7 businessdays, which
means the status ofyour order should change to "Paid"within 7
business days after payment.
http://waimaoquan.alibaba.com/bbs/read-htm-tid-2006705-fid-331.html?tracelog