Dear Mr. Green：

　　Thank you for your inquiry dated May 2.

　　Regarding the product you are looking for, currently our factory doesn't have the exact specification as you mentioned. We would appreciate it if you could supply us more details about the product you need, such as usage, product structure, material, working condition and so on. That will help us to see if we are able to meet your specifications.

　　Please take a moment to review some similar products in the enclosed catalog. They are all of high quality and have been exported to many countries worldwide.

　　Thanks again and we are looking forward to establishing a business relationship with your company in the near future.

　　Any of your early comments will be highly appreciated.

　　Best regards,

　　Boartree

客户的询盘提到的产品是我们暂时没有的，所以这个时候需要委婉地告知客户，并询问产品的一些特性。

另外还需要提供些想类似的产品目录公客户参考，可能客户会看上其中的一款。

最后客套地表达自己想和客户合作的愿望。

只要我们处理得当，还是可以保留住潜在合作的机会。

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