第一讲 What does your job involve?  你的工作包括哪些职责?

1. 相关背景知识：

以下是典型的公司组织结构图(英国赛姆令摄影器材公司Semling Photographics)：

2. 练习

2.1 Five people from different companies are attending a J&C workshop on public speaking. Match their job titles (1-5) with their responsibilities (A-E). Write the correct letter A-E for each job.五位来自不同公司的员工正在参加J&C举办的一个演讲讲习班。将以下的职务与A-E的职责连线，并将正确的字母A—E写在职务后。

  Job Titles职务

  (1)chief financial officer财务总监

  (2)management consultant管理咨询师

  (3)personal assistant个人助理，私人助理

  (4)quality manager质量监控经理

  (5)sales representative销售代表

  Responsibilities职责

  A :visits customers，leaves samples and supports the customer service department访问客户，赠送试用品，支持客户服务部门

  B : is responsible for testing new products and deals with customers ’complaints负责检测新产品，处理客户投诉

  C : interviews clients and gives them advice采访客户，提供建议    、

  D :is responsible for the company’s accounts，and controls money coming in and going out负责公司账目，监控公司资金进出

  E: organizes meetings and deals with correspondence组织会议，处理邮件

参考答案

1.D  2.C  3.E  4.B  5.A

要点解析：

(1)responsibility职责，任务；义务。如：The head of a large company has many responsibilities．大公司的领导有许多职责。be responsible for sb．／sth．对某人／某事负责。如：He is responsible for the management of sales．他负责销售管理。Men and women must become equally responsible for bringing up children．男人和女人必须承担抚养孩子的同等义务。

(2)deal with处理。如：They learned to deal with any sort of emergency．他们学会了处理任何紧急情况。Your responsibility is to deal with complaints and correspondence．你的工作职责是处理投诉和来往信件。

2.2 Listen to the five workshop participants introducing themselves. Complete the badges with the correct job title for each person.听5位讲习班参加者的自我介绍。为每张工作牌填上正确的职务。 

参考答案   

2.3  Write two sentences which are true for you, using the expressions in exercise 2.1 Compare with your partner.写下介绍自己的两句话，用上练习2.1中的表达法。与搭档互相比较一下。   

参考表达：

(1)I'm a management consultant．I give companies advice on their markets, organization and processes. I interview clients, identify problems and suggest solutions．我是管理顾问。我就公司的市场、组织和程序为他们提供建议。我会见顾客、发现问    题、提出解决方案。

(2)I'm a sales rep．I look for new customers，and I support my company’s customer service department．我是销售代表。我寻找新客户，支持客户服务部门。

(3)I’m the personal assistant to the managing director．I arrange his travel and accommodation for business trips．我是总经理助理。我为他安排出差旅程和住宿。

(4)I'm the chief financial officer．I advise the managing director on financial matters．我是财务总监。我为总经理提供财务方面的建议。

1.1 What does your job involve?

Janet： Good morning, everyone. I'd like to welcome you all to this session about public speaking. My name's ]anet Coyte, and I'll be your trainer for today and tomorrow. I can see your names and the companies you work for on your badges, but I'd like you to say something about your jobs and responsibilities. Katherine, would you like to start?

Katherine： Certainly. Hi, I'm Katherine Alessi and I work for Marfil Solutions. I'm a management consultant. Marfil Solutions gives companies advice on their markets, organisation and processes. I interview clients, identify problems and suggest solutions.

Mark ：Morning. My name's Mark Jenkins. I'm a sales rep for Soap Heaven. I visit customers and leave product samples. I look for new customers, and I support my company's customer service

department.

Kostas：  Hello, I'm Kostas Hadavas. I'm the personal assistant to the managing director of a company called Athens Daily Menu, which provides catering services. I arrange the MD's travel and accommodation for business trips, I organise his meetings, and I deal with correspondence.

Suzanne： Good morning. My name's Suzanne Wilkes. I'm the chief financial officer of a company, P&B Europe, which designs gadgets and gifts. I'm responsible for the company's accounts, I advise the managing director on financial matters, and I control the money that comes in and goes out.

Carmen： Hello, I'm Carmen Selles. I'm the quality manager in a company that produces car seats and interiors. I arrange and carry out tests of our products and I deal with customers' complaints. Oh, the name of the company is CarSpek.