酒店部门及职位英文

Executive Office (EO):

l General Manager (GM)

l Deputy General Manager (DGM) / Resident Manager (RM)

 

Front Office (FO):

l Front Office Manager (FOM)

l Assistant Front Office Manager (AFOM)

l Reception / Front Desk

n Reception Manager

n Reception Supervisor / Front Desk Supervisor

n Receptionist / Front Desk Agent

 

l Concierge

n Chief Concierge

n Assistant Chief Concierge

n Concierge Supervisor

n Concierge Clerk

n Doorman

n Bellman

n Airport Representative

n Executive Floor Manager

n Chief Butler

 

l Operator / Guest Service Center

n Guest Service Center Manager

n Guest Service Center Supervisor

n Guest Service Center Agent

 

l Business Center

n BC Supervisor

n BC Agent

l Guest Relations

n Guest Relations Manager (GRM) / Duty Manager (DM) / Assistant Manager

(AM) / Guest Service Manager (GSM) / Guest Recognition Manager

n Guest Relations Officer (GRO)

 

 

 

 

 

Housekeeping (HSKP):

l Executive Housekeeper / Director of Housekeeping / Director of Services /

Housekeeping Manager

l Assistant Executive Housekeeper

l Housekeeping Coordinator

n Floor Supervisor

 

l Public Area (PA)

n PA Supervisor

n PA Attendant

 

l Laundry

n Laundry Manager

n Laundry Supervisor

n Laundry Attendant

l Linen Room

l Uniform Room

n Uniform Attendant

 

Sales & Marketing: (S&M)

l Director of Sales & Marketing (DOSM)

l Assistant Director of Sales & Marketing (ADOSM)

l Director of Sales (DOS)

l Assistant Director of Sales (ADOS)

l Public Relations Manager / MARCOM Manager

l Senior Sales Manager

l Sales Manager

l Sales Executive

l Sales Coordinator

 

Human Resources: (HR)

l Director of Human Resources (DHR)

l Assistant Director of HR

l HR Manager (HRM)

l Personnel Manager

l Training Manager

l Recruitment Manager

l HR Officer

l HR Coordinator

 

 

 

Finance:

l Director of Finance (DOF) / Financial Controller (FC) / Controller

l Assistant Director of Finance / Assistant Financial Controller

l Income Auditor / Night Auditor

l Chief Accountant

l Credit Manager

l Account Payable

 

l General Cashier

l Payroll

l Purchasing Manager

l Store Keeper

l Receiving Clerk

 

Engineering: (ENG)

l Director of Engineering (DOE)

l Section Supervisor

l Plumber

l Electrician

l Mechanics

 

Food & Beverage: (F&B)

l Director of Food & Beverage (DOFB)

l Assistant Director of Food & Beverage (ADOFB)

l Operation Manager

l Restaurant Manager

l Restaurant Supervisor

l Banquet Manager

l Room Service Manager / In-room Dining Manager

l Sommelier

l Bartender

l Waiter / Waitress

 

Culinary:

l Executive Chef

l Executive Sous Chef

l Commis I / II /III

l Stewarding Manager

 

Security (SEC) / Lost Prevention:

l Security Manager / Director of Lost Prevention

l Assistant Security Manager

l Guard