Unit8.2（9.1苏小电老师）

Vocabulary

1.       log on (to)  登录电脑，注册

2.       customer service 客户服务

3.       go out of business 歇业，停业

4.       keep crashing 指电脑系统故障

5.       be off sick with flu 得流感请病假

6.       kiln    n.  炉，干燥炉

7.       plant manager 工厂经理，厂长

8.       ceramic adj. 陶瓷制品的

9.       meet quality standard 符合质量标准

10.   fuel  n. 燃料

11.   sign a contract 签一份合同

article

                     use a Smart Lid

Have you ever burned your lips by drinking very hot coffee? Then you well understand the value of a “Smart Lid” cup of coffee.

This lid fits onto a typical disposable cup that you get at airports and other drinks outlets. The lid is manufactured with a temperature-sensitive additive. Before the lid is put onto the cup, it is coffee-colored. When the lid heats up, the additive changes color and the lid turns red: the user is warned to be careful of the hot liquid. When the drink cools, the color of the lid changes back to brown.

  The Smart Lid has another excellent feature. When it is put on correctly, there is a complete brown ring around the lid. If the lid is not put on correctly, this ring is incomplete. This gives the user an additional warning that the hot liquid could spill out of the cup.

9. Underline the questions in the article above that begin with When and If. Answer these questions.

1. Which tense is used in these sentences?

2. Which part of the sentence includes When/If-the cause or the effect ?

10. Complete the sentences in the article above that begin with When and If. Answer these questions.

1. If the lid is hot, it __________________.(turn)

2. When coffee is too hot, you_____________.(burn)

3. If ice heats up, it_____________________.(melt)

4. If you heat water to 100 degrees, it_____________.(boil)

5. When you switch on the air conditioning,___________.(cool)

6. If you don’t plug in the printer,______________.(not work)

7. When we work overtime,___________________.(pay)

8. If you have an anti-virus program,____________.(protect)

填词：

avoid   cause   deal with   detect   explain   have   solve

1.       As a production manager, I try to ______ problems as soon as possible. I have to meet my production targets!

2.       The new machinery we installed is ______________ some problems . I don’t think it is compatible with the old system.

3.       Jan, can you help me? I’m__________ a problem logging onto the computer system.

4.       Well, I’m sure I’ll be able to help you if you _________________ the problem clearly.

5.       I think it’s a good idea to try out the new system at the weekend. That way we can _________ any problems with our customers.

6.       I enjoy working in customer service-it’s true that we _________problems all day, but it’s very satisfying when we can ___________someone’s problem.

补充句子：

 OK, I’ll contact Head Office immediately.      Is it serious?

 Oh no! Have you stopped production?         Oh, what’s wrong, exactly

 Yes, I’ll do that too                         Hi, David. Is something wrong?

Angela  (1)_________________________________

David   Yes, I think we’ve got a problem with our Txoko-cake line.

Angela  (2)_________________________________

David   Yes, I’m afraid it is.

Angela  (3)_________________________________

David   Some kind of bacteria has been found in one of the machines.

Angela  (4)_________________________________

David   Yes, of course. We’re trying to find the cause of the problem right now.

Angela  (5)_________________________________

David   Could you tell the laboratory as well, please? They could help us.

Angela  (6)_________________________________