培训师的十二种技能 (英)
(2010-05-31 21:31:00)
标签:
培训师基本技能trainerassessmentcompetency核心能力杂谈 |
分类: HR江湖 |
Trainer's Assessment of Proficiency (TAP)
Profile
Other than the evaluation sheets that participants turn in at the end of a training session, most instructors get very little feedback on how they are doing and where they can improve. But, their growth and development depend on more than the reactions of their learners. Professional expertise and established standards for classroom performance should be applied.
That's why TAP was created. It measures an instructor's
relative strengths on key skills, generating a Proficiency Profile
that pinpoints developmental needs and defines the competencies
critical to the effective delivery of
training. There are 12 key
instructional skills:
The 12 Competencies
- Assessing Needs and Entering Behavior
- Analyzing Participants and Situations
- Applying Classroom Facilitation Skills
- Maintaining Adult Relationships
- Building toward Transfer Training
- Managing Classroom Time Effectively
- Setting Objectives and Terminal Behavior
- Eliciting Relevant Responses and Testing
- Forming Questions and Probes Effectively
- Giving Feedback and Reinforcement
- Getting All Learners to Participate
- Displaying Good Flow, Logic, and Organization