How Trust Can Power the Modern Workplace
(2010-12-03 08:41:51)
标签:
杂谈 |
分类: 企业管理 |
High Trust is a dividend
Low Trust is a Tax
Trust is an economic driver, not merely a social virtue
Trust is the 1st leadership competency of the new global economy
Trust is a learnable skill, a tangible asset that we can deliverately create
Trust is a function of 2 Things:
1. Credibility
2. Behavior
create transparency
clarify expectations
listen first
keep commitment
Extend trust
Not all behaviors are created equal. it takes 20 years to build trust, but 5 minutes to destroy it.
winners never cheat! My word is my butt.