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哈佛文献:成为伟大的远程导师
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哈佛商业评论-管理每日一帖
【领导者在远程工作模式下如何做一个好导师?】
成为伟大的远程导师
远程工作仍在继续。与此同时,管理者和领导者也需要实践虚拟导师制度。当你不在同一个地方的时候,和学员建立一个有效的关系需要格外小心。以下是方法:
当然,信任是任何发展关系的基础,在虚拟媒介中需要更大的意向性。谈论如何让虚拟关系成为你们两个人的安全空间,包括就哪些内容会被记录或分享、哪些内容不会被分享达成保密协议,并兑现你做出的任何承诺。你的学员不能到你的办公室来提醒你要做的介绍,所以要通过在没有提示的情况下完成来赢得他们的信任。
此外,还要澄清边界和交战(集)规则。除了决定沟通的频率(这可能不同于面对面的交流),讨论你喜欢的沟通媒介。您可以选择同步选项的组合,如基于视频的平台、内部指导系统和电话,以及异步选项,如电子邮件、消息和社交媒体平台,如
LinkedIn 。
最后,如果可能的话,与你的学员合作。在远程环境中,合作项目的机会并不明显,所以要寻找机会。这会给你一个机会去指导你的学员,看到他们在实践中的优缺点。
本文改编自
Ellen A . Ens her 等人的“如何在远程工作场所指导”。
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【原文】
Become
a Great Remote Mentor
Remote
work is here to stay. And with this shift comes the need for
managers and leaders to practice virtual mentorship. Building an
effective relationship with a mentee when you’re not in the same
location takes extra care. Here’s how. First, focus on trust. Of
course, trust is foundational to any developmental relationship and
requires even greater intentionality in virtual mediums. Talk about
how to make the virtual relationship a safe space for both of you,
including agreeing on confidentiality in terms of what will and
will not be recorded or shared, and deliver on any promises you
make. Your mentee can’t drop by your office to remind you about an
introduction you’d offered to make, so earn their trust by
following through without being prompted. Also, clarify boundaries
and the rules of engagement. In addition to deciding the frequency
of communication (which may be different than if you were meeting
in person), discuss your preferred mediums for communication. You
might opt for a mix of synchronous options such as video-based
platforms, internal mentoring systems, and phone calls, as well as
asynchronous ones, such as email, messaging, and social media
platforms such as LinkedIn. Finally, when possible, collaborate
with your mentee. Opportunities to work together on projects won’t
be as apparent in the remote environment so seek them out. This
will give you a chance to coach your mentee and see their strengths
and weaknesses in practice.
This
tip is adapted from 【感谢】此文转自远在美国的张建老师(原西安名师)朋友圈。
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