Megatrends

Communications Transformation

Evolution of Work

Digital Workstyle: Basics

1. Office productivity suite
2. Email
3. Single directory
4. Corporate intranet
5. Portable PCs for mobile workers
6. Transactional website

Digital Workstyle: Empowered

1. Online video training
2. HR self service
3. Analysis & metrics
4. Surveys & workflow
5. Sales information in pivot form
6. Collaborative screen-sharing
7. Business information on mobile phones

Digital Workstyle: Advanced

1. Rights managed documents
2. VOIP & Unified Communications replacing PBX
3. Digitized meetings including Roundtable
4. Rich models for forecasting
5. Tablet computing
6. Video channel for community involvement