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Eight Most Important Leadership Traits 领导的八种关键特质

(2007-12-27 09:10:09)
标签:

杂谈

分类: 英语学习101

Leadership is the art of getting someone else to do something you want done because he wants to do it.

-Dwight Eisenhower
看到一篇文章描述自己的父亲,既是一位普通的父亲,也是一位伟大的领导者。作者从自己的角度阐述了对父亲作为领导者的成功之处。
最近朋友讲她公司的部门经理种种行为,实在是令人作呕,怎么都不像一个部门经理的作为:从开会时候的罚站员工,到像考小学生一般,用所谓的理想化的标准答案来每周考核员工;从平安夜仍要开会破坏掉员工计划,再到圣诞这一天下班后继续开会彻底毁坏员工圣诞美梦;做事只求责任不要落到本部门,而不是追求对客户服务至上;连自己想要什么结果都不知道却乱布置任务,要求员工一味加班以工作为重,实际却是上班浪费时间,拖延重要的事情,等到下班才如梦初醒……诸如此类,数不胜数。与下面所列出的领导者八点特质,简直无一相符。朋友为此开始怀疑这个社会这个城市的公正以及宇宙中的因果定律。我则始终相信“善有善报、恶有恶报”的因果定律。有些事情,不是一下子定输赢,一下子的“结果”也并不就是结果。很多事情不能只看一下子,而要看一辈子。正如英文谚语所说"He who laughs last laughs best". 

闲话少说,还是看下面这篇英文吧:

Leadership
    So what was it about this ordinary man that made him such a great leader? Was he born with it? Did he learn it? Why would people, literally, follow him into war? How did he earn the respect and loyalty of sailors to admirals; from secretary to president; from golf buddy to school board president? You only had to work with him once to know he was special. Even those who disagreed with him recognized that, but what was it about him?


To this day, I don't know. However, I do know some of the things he did. These are the things that can help all of us be a little more of a leader.

 

He knew what he wanted to do. It is awfully hard to get others to do what you want if you don't know what you want. If you manage a customer service center, is your goal to have the lowest cost operation or to answer all calls within 90 seconds.

The goal isn't as important as knowing what it is.

He told people what to do, not how to do it. He was a very smart, well educated man, but he knew he wasn't smarter than everyone. He encouraged people to think, to innovate, to be creative. He didn't blindly accept what you came up with, but he expected you to come up with something appropriate.

He did his homework. Before starting a new challenge, he always tried to find out what others had tried that had succeeded or failed. He researched the obstacles and opponents. He tried to give himself the best chance of winning by learning as much as could at the beginning. He was always learning and always thinking.

He led by example. He pushed his people hard. He demanded a lot of them. But no one ever worked harder than he did. He was the first one in and the last one to leave. And he worked hard the whole time he was there. He knew how to play, but he knew how to separate that from the job.

He demanded excellence, not perfection. He expected you to work as hard as he did and to be as committed to the goal as he was. He didn't expect you to do as much or as well as he did, he insisted, however, that you do as much and as well as you could.

He took care of his people. He knew everyone who worked for him as an individual. He knew their strengths and weaknesses, their aspirations, their fears. He always took the criticism from outside the group, but let each of them take the praise for what they contributed.

He was humble. I never understood why. With all he had done and had accomplished in his life, he was always modest. There was one time, about ten years ago, when he made a little boast. That one probably doesn't count though - he was stating a fact and we were both a little drunk.

He had character. He was honest and truthful. He was dependable. When he gave you his word, you always knew you could count on it. He didn't cheat. He didn't try to find the easy way out of a tough situation. He didn't waffle on his principles. He was not inflexible, but there simply were limits that he wouldn't cross.

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