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昆山花桥希尔顿逸林酒店揭幕酒店房间设计原型:为客人更加舒适不懈努力
(2008-07-30 15:20:24)
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杂谈 |
为客人更加舒适不懈努力
华东首家昆山花桥希尔顿逸林酒店尽显关爱倍至酒店文化
Doubletree by Hilton
TM Huaqiao/Kunshan Goes The Extra Mile To Ensure
First East China Hotel Has
Guests In Mind
Developer Unveils On-Site Hotel
Design Prototype That Allows
Future Guests To Contribute
Feedback For Superior Hotel Experience
Edit: Wendy
Photos: by Doubletree by Hilton Huaqiao/Kunshan
作为希尔顿家族旗下又一高档品牌，华东首家希尔顿逸林酒店今天在昆山花桥国际商务城展示了其精心打造的酒店样板房设计。昆山花桥希尔顿逸林酒店距离昆山市区仅15公里，距离上海市中心30公里。该五星等级的酒店拥有398间客房，将于今年秋季装修完成，并正式对外迎接来自五湖四海的宾客。希尔顿逸林品牌历来以温馨周到的服务闻名于世，作为华东地区首家希尔顿逸林酒店，此次酒店在开业前，精心设计并打造这样一批样板房，正是体现了酒店为给客人提供最佳的入住体验所付出的努力。昆山花桥希尔顿逸林酒店的总经理John
Burger先生表示，“通过这些样板房的设计及建造，我们得到了商务及旅游人士的反馈，让我们可以精益求精，最终打造出最令客人满意的房间设计。”
昆山花桥希尔顿逸林酒店是希尔顿逸林今年在中国建造的第二家酒店。北京希尔顿逸林酒店现已开业，而另外三家酒店也已经在建造中。24层高的昆山花桥希尔顿逸林酒店拥有2,500平方米的会议及宴会中心，提供最先进的音频、视频及通信设备，还有超大的露天屋顶花园，室内恒温游泳池，健身中心以及多间现代风格的餐厅和酒吧供客人选择，其中酒店特色的随园中餐厅更配备了15间包房供需要私密空间的宾客使用。
作为第一批进入中国的希尔顿逸林酒店，酒店总经理John
Burger向大家介绍了昆山花桥希尔顿逸林酒店是如何在设计上体现对顾客的关爱的：“我们建造了一系列的酒店实景样板间来做调研。通过被调研者的反馈，每一个新的房间都在设计上做了一定的改动，以使顾客得到更舒适的居住体验。同时，我们希望我们对这个样板房的投入及重视可以得到之后入住的客人的满意及肯定。”
样板房建于酒店附近的一个仓库中，斥资50万美金。穿过毫不起眼的外部空间，进入大门，参观者会惊讶的发现自己已置身一个标准的电梯间，仿如真正的酒店一样。通过狭长的过道，可以通向6个配备完善，设计到位的房间，每一个房间无论是墙上的装饰还是卫生间的洗漱用品，一应俱全，甚至连晚上为客人准备的糖果也没有忽视。
沐浴在温暖的金黄和暗红色调的现代设计风格之中，昆山花桥希尔顿逸林的每间客房以及行政楼层的套房，都给人以极为便利和舒适的愉快之感。在每一间客房内，都设置有灵活的办公区和休息区，高速宽带上网，32寸液晶平板电视，熨衣板，私人冰箱以及免费的咖啡和茶饮服务。酒店更为客人安排了品牌所专有的逸林甜梦床，超密纺织的亚麻制品和数量充足的舒适软枕，保证让客人拥有一个甜美的梦乡。而在行政楼层的套房区域，还提供更多的舒适服务，其中包括可以在行政酒廊享用早餐，以及在下午和晚上酒店经理的专人接待服务。
酒店的客房都采用现代风格融合东方元素的设计,
令这间酒店既时尚优雅，又尽显东西文化交融的和谐韵味。恰到好处的空间比例加上简洁线条的现代木器家具，缔造出大气舒适的空间。而雍容的红色软陈设则在和谐的米色背景衬托下，展现出独有的东方魅力。
酒店的行政房都铺设了压纹地毯，加上深浅不同的米色墙纸及米白扪布床头，营造出素雅而富层次感的背景。房内放置了以深色框架勾勒出优雅形态的现代木器家具，加上品位独特的艺术品，交织出高雅和谐的时尚空间。行政套房以一致的设计风格，为商务旅客增添了一个雅致宽敞的会客空间。
梁志天，香港最顶尖的设计师之一带领其团队承担了本次昆山花桥希尔顿逸林酒店的室内设计。梁志天跟大家分享了此次设计酒店的心得：“我们希望以上乘的现代设计手法柔和东西文化的精粹，缔造出大气舒适的空间，务求让尊贵的商务及旅游客人体验舒适且优质的旅居生活。”
昆山花桥希尔顿逸林酒店的业务发展总监马德庆表示，这种采纳顾客的建议设计酒店的做法正是体现希尔顿逸林酒店关爱员工及顾客的表现。马德庆还表示，“希尔顿逸林酒店以提供温馨周到的服务著称。关爱是我们品牌最重要的文化，以保证每个客人得到最佳的入住体验。我们希望每一个入住昆山花桥希尔顿逸林酒店的客人，都能从办理入住时得到的温暖的逸林巧克力香脆曲奇，以及高质量的酒店设计及居住环境中体会到我们的关爱。”
希尔顿集团非常重视中国市场。在未来5年内，将有超过10家希尔顿逸林酒店在中国各大城市的金融商业中心和旅游胜地落户，其中包括为了配合2008北京奥运刚开业的北京希尔顿逸林酒店。
关于酒店的发展，昆山花桥希尔顿逸林酒店的总经理John
Burger先生认为：“希尔顿逸林酒店所倡导的‘关爱倍至’的酒店文化，一定会得到中国消费者的认同。相信通过我们的努力，希尔顿逸林一定能在中国成为一个众所周知的、极具社会责任感的高档酒店品牌。”
Doubletree by Hilton TM , one of the upscale,
full-service brands in the Hilton Family of Hotels, today
introduced a unique prototype of hotel rooms in the fast growing
business centre of Huaqiao, China. Located 15 km from Kunshan and
30 km from the city centre of Shanghai, the Doubletree by Hilton
Huaqiao/Kunshan is a 398-room, 5-star hotel that will welcome the
world’s travelers later this fall. Known as a brand for its unique
approach to customer care and service, the guest room prototype has
been designed to showcase how this first East China Doubletree by
Hilton hotel is striving to create a luxurious, contemporary hotel
experience. “The hotel guest room prototype also has been designed
to welcome feedback from corporate and leisure travelers to ensure
that when we open our final hotel product, we can meet or exceed
the expectations of today’s travelers,” said John Burger, hotel
general manager.
The Doubletree by Hilton at the
Huaqiao International Business Park in Kunshan will represent the
second hotel opening by the brand in China this year. The
Doubletree by Hilton Beijing is now open and three additional
hotels in China are currently under development. The 24-story hotel
will feature more than 2,500-square-meters of meeting and banquet
space with state-of-the-art audio and visual equipment, an
open-air, lushly landscaped roof-top garden, a heated indoor
swimming pool, a Doubletree Fitness by Precor facility, and
multiple dining and gathering options including a signature Si Yuan
Chinese restaurant featuring 15 private dining rooms.
As one of the brand’s first
hotels in Asia, general manager John Burger explains the unique
approach they are taking to ensure that the design team carefully
thinks through all details of what’s important to the local
business traveller: “Our objective was to create a series of rooms
that we could show to consumers through focus groups. Each new room
we designed incorporated a little more direct insight from what our
customers told us they are looking for in comfort and convenience.
The final room prototype is a direct replica of what you will see
when the hotel is complete. At that time, we hope that the
attention and investment we spent building this prototype
environment for the Doubletree by Hilton Huaqiao/Kunshan will
result in a great experience that is truly appreciated by our
future hotel guests.”
The prototype was built in a
warehouse adjacent to the actual hotel construction site at a total
cost of more than US$500,000. Inside the unassuming exterior,
visitors walk through a door to enter the mock hotel environment
and immediately find themselves standing in front of a perfectly
lit and appointed elevator bank, just as if in a real hotel. A long
hallway leads to 6 separate rooms that are fully appointed and
furnished the same way one would find at check in, from stylish art
on the wall to the towels and shampoo in the bath and even a
turndown mint on the bed.
Each of the standard guest
rooms and executive floor accommodations at the Doubletree by
Hilton Huaqiao/Kunshan will feature contemporary style, modern
conveniences and a range of amenities for in-room comfort. Spacious
guestrooms will be equipped with smart workspaces and seating
areas, high-speed Internet access, a 32-inch flat panel LCD TV, an
iron/ironing board, a personal safe and complimentary in-room
coffee and tea service. The hotel also features the brand’s
signature Sweet Dreams" by Doubletree sleep experience complete
with high-thread-count linens and an abundance of pillows for a
great night’s sleep. Executive Floor rooms and suites will include
additional amenities, as well as access to an Executive Club lounge
– which serves breakfast every morning and a manager’s reception
in the afternoon and evening.
Each of the prototype
guestrooms at the Doubletree by Hilton Huaqiao/Kunshan has been
designed with a mission to create an invigorating mood of
contemporary elegance with a decidedly Asian influence. By using
fine proportion and clean-cut lines, a successful blend of the
essence of eastern and western culture was achieved to create a
relaxing atmosphere in the hotel’s standard guestrooms. The
splendid red and quiet green color schemes were adopted to deliver
a blend of unique oriental charm.
In the hotel’s executive guest
rooms, harmonious beige tones are employed to woven carpets,
wallpapers and fabric headboards to deliver a calm feeling, where
soft furnishings such as cushion, bedding, lounge chair etc. are
accented in lush red tones. Dark wood furnishings are complemented
with unique and tasteful art pieces, where a superior and
harmonious stylish living space has been achieved. Similar design
schemes also were applied to the executive suites, which also
feature with a spacious living room/lounge area that can serve as
an intimate meeting space for corporate travelers.
Steve Leung, one of the top
international designers from Hong Kong, led the design team for the
interior and individual rooms. Steve explained the process they
undertook and some of the key learnings they’ve already received
from consumers touring the mock-up environments: “We wanted to
achieve a mood of elegance by adopting a contemporary design
approach and opulent elements with a subtle oriental touch. In the
rooms, you will find a relaxing atmosphere that also delivers a
first-class living experience for the corporate and leisure
traveler.”
Tony Ma, director of business
development for the Doubletree by Hilton Huaqiao/Kunshan, explained
that the unique approach to designing the hotel by soliciting input
from guests is an excellent example of how the new hotel will
incorporate the Doubletree commitment to CARE with its staff and
guests. “Doubletree by Hilton hotels differentiate themselves from
the competition through a unique combination of a refreshingly
caring and relaxed approach with high quality service delivery,”
explained Ma. “For us CARE is the core of our culture which
focuses on ensuring a great experience that makes guests them want
to return. From our warm chocolate chip cookie at check-in to the
contemporary and elegant hotel experience that travelers will
receive with a hotel of this caliber, we expect this new approach
to hospitality is going to be well received by travelers to the
Doubletree by Hilton Huaqiao/Kunshan.”
Hilton views China as one of
the most important markets for expansion of many of the company’s
brands. In the next 5 years, Hilton expects the company will open
more than 10 Doubletree by Hilton hotels in key business centers
and resort areas in China, including Doubletree by Hilton" Beijing,
which opened this month in time for the Olympic Games.
Regarding the development of
the hotel, General Manager, John H Burger commented, “With a
long-term commitment to growing our presence in China, we expect
the Doubletree by Hilton Huaqiao/Kunshan to lead the way in
building our guests’ perception and emotional affinity for the
Doubletree brand in China.”
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