Microsoft and Emirates Bring New Innovation Lab To Dubai

微软协同阿联酋航空在迪拜打造全新创新实验室

Sheikh Ahmed bin Saeed Al-Maktoum and Bill Gates sign agreement on ‘Innovation Lab’ to develop technology-driven products and services for the travel industry

Edit: Wendy

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Microsoft and Emirates announced today they will set up an Innovation Lab in Dubai to develop new products and services for the travel industry using Microsoft’s cutting-edge technologies and tapping on Emirates’ expertise and experience in developing IT solutions for the aviation and travel industry. Both companies will invest in the project.

Microsoft will work with Emirates experts in the "Dubai Innovation Lab", which will be amongst the first of its kind for both companies in this field. The lab will enable Emirates’ IT division, Mercator, to incubate and develop creative new solutions for airline and travel customers around the world, including Emirates Airline. Mercator’s IT solutions are today used by over 50 airlines globally.

HH Sheikh Ahmed bin Saeed Al-Maktoum, Chairman and Chief Executive, Emirates Airline & Group, and Microsoft Chairman Bill Gates witnessed the signature of the memorandum of understanding outlining the project during a meeting in Dubai.

"Innovation has been a cornerstone of Emirates’ success across our businesses. By working with technology leader Microsoft to develop cutting-edge products and services, we are looking to reinforce our commanding position in the travel industry and continue to pioneer new ways to serve our customers better," Sheikh Ahmed said.

The lab will take Microsoft’s latest technologies and apply them to the development of new ways of doing things across all parts of the travel and aviation industry – from reservations and check-in to cargo and ground handling systems.

"Emirates Airline has established a powerful reputation as a dynamic, forward-thinking company, and this agreement will strengthen this reputation further," said Charbel Fakhoury, General Manager, Microsoft Gulf. "By adopting these next-generation technologies, the airline is setting an important precedent. The Gulf region has a massive potential to contribute to the global development of technology-driven innovations, and Emirates is leading the way."

He added, "Through the establishment of our Innovation Lab, Microsoft and Emirates Airline will demonstrate how technology can play a defining role in enhancing business operations and customer experiences."

Through the innovation lab, Emirates and Microsoft will explore implementation of technologies based on Microsoft software and hardware as well as online services such as the Windows Live platform.

阿姆德·本·萨伊德·阿尔－马克拖姆殿下(HH Sheikh Ahmed bin Saeed Al-Maktoum)与比尔·盖茨先生（Bill Gates）就建立‘创新实验室’签署协议，旨在为旅游产业推动以科技为导向的产品和服务

微软和阿联酋航空（下称“阿航”）今日宣布他们将在迪拜建立“科技创新实验室”，旨在通过运用微软公司的尖端技术，结合阿航的专业技术和经验，开发航空及旅游产业的IT解决方案，为旅游产业打造全新产品和服务。双方都将对此项目进行投资。

微软将协同阿航的专家们共同打造这一“迪拜科技创新实验室”，这在双方所在的领域内都是第一次全新尝试。该实验室将使得阿航IT部门墨卡托（Mercator）能够为包括阿联酋航空在内的全球航空公司及旅游产业客户构思、开发富有创造性的全新解决方案。如今，全球有超过100家航空公司在使用墨卡托（Mercator）提供的服务。

阿联酋航空公司及集团主席兼首席执行官阿姆德·本·萨伊德·阿尔－马克拖姆殿下(HH Sheikh Ahmed bin Saeed Al-Maktoum)和微软公司主席比尔·盖茨先生（Bill Gates）在迪拜的会面中，共同见证了谅解备忘录的签署，项目正式浮出水面。

阿姆德殿下表示：“科技创新已经成为阿航取得全面成功的重要基石。我们希望通过同技术领袖微软公司的合作，开发出尖端产品及服务，由此巩固我们在旅游产业的领导地位，并继续开辟全新方式来为客户提供更好的服务。”

该实验室将运用微软公司的最新技术，应用到能够贯穿旅游及航空业所有方面的全新作业方式——从预订，登机到货物和地面服务系统。

“阿联酋航空作为一个充满活力并具前瞻性的公司，享有很高声誉，此次协议的签署将进一步提升其声誉。”微软海湾地区总经理Charbel Fakhoury先生表示，“阿联酋航空正开创着使用下一代技术的先河。海湾地区很有潜力推动全球以技术为核心的科技创新发展。在这方面，阿航处于了领先地位。”

他补充道，“通过建立‘科技创新实验室’，微软和阿航将证明科技如何在加强商业运营和客户体验上扮演重要角色。”

阿航和微软届时将于“科技创新实验室”在微软公司硬件软件及诸如Windows Live platform等在线服务的基础上，探索全新技术运用的最佳方案。