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如果我不是五星级酒店的总经理
(2007-03-16 15:24:06)| 分类： 酒店老总成功路 |
What would I be if I was not the
General Manager of a Five Star Hotel
上海古象大酒店总经理，亚历山大
文Story: Stephen J
Alexander
By Stephen J Alexander, General
Manager, Howard Johnson Plaza Shanghai
I always had traveling in my
life being the child of an expatriate and raised in a foreign
country it is no surprise that I have continued on this course and
find myself in China.
I have always been interested
in the design of mood and ambiance which I have integrated into
properties I have worked in throughout the years. It is this path
that I would most likely have followed had I not studied and
focused purely on hotels and the hospitality industry.
The combination of travel,
being exposed to different cultures and experiencing the different
intricacies each continent and culture has been the motivating
force behind my interest in mood creation.
Creating a mood moment by
involving all the senses, balancing what we see, hear, smell and
touch has been used for many years and is recognized as being an
integral part of our lives, especially in the hotel and restaurant
context there is formal recognition of this and a stronger move to
integrate as much of the sensual experience, sound and fragrance in
particular, into our daily lives.
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