菲佣工作内容和要求细则

 

总共分以下几部分：

A) Bi-monthly Household Chores家务(隔月)

B) Weekly Household Chores 每星期工作

c) Daily Routines – Households 日常工作指引 – 家务

D) General Tidying 一般整理

E) Cooking & Preparing Meals煮餸及准备膳食

F) Laundry & Ironing/ 洗衣及熨衫

G) Guest Reception 招待客人

H) Others 其他

I) FOR EMERGENCY SITUATIONS 紧急事故

J) Look after the baby照顾小朋友

K) Children’s safety / 小孩安全

L) Personal Hygiene & Dressing 个人卫生及衣着

M) Manners 工作态度

A) Bi-monthly Household Chores家务(隔月)

1. Clean the roof top and walls using dry cloth when required

有需要时可用干布清洁天花板及墙身。

2. Clean interior of all drawers, cabinets and wardrobes when required

有需要时清洁抽屉、柜及衣柜里面。

3. Clean the exterior and interior of the refrigerator

清洁雪柜里面及外面。

4. Clean the exterior and interior of the kitchen

清洁厨房

5. Wash the window curtain

清洁窗帘

B) Weekly Household Chores 每星期工作

1. Kitchen 厨房

- Clean the wall tiles.

清洁墙砖

- Clean the window and frames

清洁窗及窗框

- Clean exhaust fans and smoke hoods

清洁抽气扇油

- Clean the exterior and interior of the oven, microwave oven and garbage bin.

清洁焗炉、

- Clean the exterior of kitchen cabinets

清洁厨柜面。

- Clean the kitchen rack

清洁厨房用的架

2. Bathroom / 浴室

- Wash the wall tiles

清洗墙砖

- Clean the door and door frames

清洁门口及门框

- Clean the window and exhaust fan

清洁窗户及抽气扇

- Clean the mirror

清洁镜子

- Clean the exterior and interior of the bathroom cabinet and glass rack

清洁浴室柜内外及玻璃架。

- Clean the exterior of the heater water

清洁热水炉之外面。

- Wash the shower curtain

清洗浴帘

-Clean the exterior and interior of the washing machine, including the washing powder container

清洁洗衣机之内外，包括放洗衣粉储存格。

3. Sitting Room, Dinning Room and Bedrooms 客厅、饭厅及睡房

- Clean all door, windows and frame

清洁所有门、窗及框

- Wax clean the TV set, Hi-Fi, air-conditioner, fan, wardrobe, etc

抹干净电视、音响组合、冷气机、风扇及柜。

- Change and laundry all bed sheets, pillow cases and quilt covers

更换及清洗床单、床笠及枕袋。

- Laundry the cushion cover

清洗咕臣。

- Clean the child’s bed

清洁小孩所睡的床。

4. Others 其他/ Lain-Lain

- Wash the baby’s carriage and toys

清洁婴儿车及玩具

- Clean hair combs and brush

清洁梳及刷子

- Clean shoes

清洁鞋

- Polish leather shoes

用鞋油刷亮皮革的鞋

- Clean non-leather shoes with detergent or wet cloth

用清洁剂或湿布清洁非皮革的鞋

C) Daily Routines – Households 日常工作指引 – 家务

1. Prepare breakfast if require

准备早餐

2 Daily general clean-up

日常清洁

Kitchen 厨房

- Mop the kitchen floor. When it is greasy, clean it with detergent.

清洁厨房地板，如地面有油渍，需用清洁剂清洁

- Wash dishes and cups

清洁碗碟

- Clean the stove, sink, rice cooker, pan, pots and after cooking utensils after each meal

每次煮食后，必需清洁炉灶、洗手盆、电饭煲、镬、平底锅、煲及所有厨具。

- Clean the kettle and water bottle when necessary.

有需要时清洁水壼及水樽

Bathroom 浴室

- Clean the mirror

清洁镜

- Clean the toilet bowls daily with cleansers

每日用清洁剂清洁坐厕

- Mop the toilet floor daily and clean it with dry cloth it is wet

厕所地面需每天拖洗，如地面弄湿，必须用布抹干

- Scrup and clean the bath tub and sink

要小心谨慎地清洁浴缸及洗手盆

Sitting Room, Dinning Room and Bedrooms 客廰、饭厅及腄房

- Sweep the floor

拖地

- Mop the floor with diluted bleach and rinse with water daily

每天用稀释的漂白水拖地及用清水抹干净

- Make up beds every morning

每朝整理好床单

- Dust all furniture and decorations

所有家俬及摆设均须扫尘

- Wipe the sofa

擦净沙发

-Wash the baby’s changing mat with water and wipe dry with designated cloth

用清水洗干净婴儿换尿片垫及用专用布抺干

3.Prepare lunch and dinner

准备午餐及晚餐

4.Prepare drinking water and always check if there is water in the hot pot and glass bottle.

准备饮用的水及经常检查是否有热沸水和冻沸水

5.Laundry and iron the clothes after laundry dry and mend the clothes if necessary.

洗衣后要熨衫及摺好衣服

6.Go to market

去街巿买餸

7.Clean shoes, which were worn and that day with dry cloth

用干布抹干净僱主所穿的鞋

8.Watering the plants outside the window

盆栽/植物需浇水

9.Dispose all the garbage and close the window in the kitchen before you go to bed.

睡前必须清理所有垃圾及关上厨房的窗

【更多案例研究，请关注“案例研究”微信公众平台（微信号：anliyanjiu）】

D) General Tidying 一般整理

1. Keep all doors and windows clean and free of dust.

经常保持门窗清洁及避免铺尘

2. Keep the kitchen clean, tidy and free from odor.

保持厨房清洁及整理，并避免产生异味

3. Keep the living room, dining room and bedrooms clean and tidy at all times.

要经常保持客厅、饭厅及睡房时常整洁。

4. Put back children’s toys and belongings in their respective places.

将小孩玩完的玩具放回原处。

5.Use separate towels for different purposes, e.g. separate towels for wiping floor, cleaning furniture, cleaning dining table, washing cups, washing basin and washing toilets etc.

用不同的抹布予不同的用途，例如将不同抹布分别用于抹地、清洁家具、清洁饭桌、洗杯、洗洗手盆及清洁厨房等。

E) Cooking & Preparing Meals煮餸及准备膳食

1. Wash your hands thoroughly before preparing or serving food.

必须彻底清洁双手才准备食物。

2.All drinking water must be boiling point (after the water kettle has been beeping for at least one minutes) before serving.

所有饮用的水必需达到煲滚程度(当水壶至少发出“BeeBee”一分钟)才可供饮用。

3.Learn to prepare and cook meals. Do not hesitate to ask and learn to cook more dishes.

须要学习如何去预备及煮餸，要主动去学煮多些不同款式的餸菜。

4.Be able to provide the children with good meals in the absence of your employers, and make sure that they finished the meal.

当僱主不在家时，也要为小孩提供丰富有营养的食物，以及确保小孩吃饱。

5. Do not waste food.

不可浪费食物。

6. If you have to answer the telephone while cooking, wash your hands first.

如果你在煮餸时需要接听电话，必须先清洁双手。

7. Ensure that meals are prepared and served at the proper time.

要确保所预备的餸菜能准时预备妥当。

8. Always keep all dished and cooking utensils clean.

要经常保持碗碟及厨具清洁。

F) Laundry & Ironing/ 洗衣及熨衫

2.Wash clothes according to instructions as in label of detergent and label attached to clothes. Hand wash of delicate clothes when needed.

洗衣时应按照衣服上的洗衣标签而清洗衣服，当有需要时要用手洗名贵衣物。

3. When washing clothes, do not mix with those changing-color. Always check with your employer when you are in doubt.

当洗衣时，不可将容易 脱色的衣物其他衣物放在同一机洗。如有任何疑问，应问清楚僱主。

4.Wash adult’s clothes by machine when there is a full load. Hand wash of baby’s clothing immediately when they are soiled with milk, urine or feces.

当成人衣物储满一机时可以用洗衣机洗， 但婴儿的衣服沾满奶、

5. Check all pockets before washing.

先检查衣服的口袋里是否有东西要拿出来才清洗衣服。

6. Remove dirt with pre-wash before washing.

要先清洁顽固污渍才放在洗衣机内洗。

7. Ensure clothes are inside-out before washing.

要确认衣服是向外翻才放进机洗。

8.Ironing must be very good especially sir’s shirts and business suits. Always ask for advice if you are not clear what temperature should be used for ironing some particularly clothes. 熨 先生之恤衫或西装时要特别小心和留意，如对于一些不清楚物料，便要向僱问清楚可用几高温度去熨这些衣服。

9.Ironed clothes must be hung up properly in the wardrobe or kept in the respective shelves/ drawers

熨好的衣服必须挂在衣柜内或摺好分别放在有关之抽屉或柜内。

10.Tidy up the drawers and wardrobes from time to time. 要定期整理衣柜及抽屉内的衣物。

11.Repair works must be done when necessary, e.g. replacing loosened buttons, hemming, etc.

有需要时，必需做简单的缝补工夫如补衫钮及缝补。

G) Guest Reception 招待客人

1.When there are guest for meals, clear their dishes and make sure drinks are topped up.

当有客人到访用膳，要替客人清洁干净碗碟及留意客人饮品需否增添。

2. When there are house guests, attend to their needs, e.g. serving drinks.

当客人到访，要随时留意她们的需要。例如准备饮品予客人。

3. After the guests have left, tidy up the place immediately.

当客人离开，要立即收拾整理地方。