加载中…美国亚马逊关于Amazon Warehouse Deals的官方解释
(2013-08-20 13:58:24)
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Amazon Warehouse Deals
Featured
deep discounts on open-box, like-new, refurbished, and used
products from Amazon.com:
1 What
is Amazon Warehouse Deals?
Amazon.com created Amazon Warehouse Deals to
offer great deals on returned, warehouse-damaged, used, or
refurbished products that are in good condition but do not meet
Amazon.com rigorous standards as "new." On the Amazon.com site,
Amazon Warehouse Deals functions like any other "Fulfilled by
Amazon" merchant with items listed under the link on an item's
detail page. Prior to offering an item for sale on Amazon Warehouse
Deals, we verify physical and functional condition. Because we do
not order inventory like a traditional store, we cannot guarantee
availability of any item.
2 What
condition is the product in?
In some
cases, we sell customer-returned products that have never been
opened but have slight box damage that prevents Amazon.com from
selling the product as "new." Most products sold on Amazon
Warehouse Deals should be considered "used." For example, a TV may
have been opened and watched by the previous customer, a coffee
maker might have been removed from its original packaging and the
previous customer may have tried to make coffee, a book may have
been read, and a digital camera may have been used to take a
picture or two.
Amazon
Warehouse Deals offers these products at a discounted price because
they cannot be sold on the Amazon.com website as new. Because we
want Amazon Warehouse Deals customers to be delighted with their
purchases, we thoroughly test each item and provide details on the
specific condition of the product on the page with competitors'
listings.
3 How do
we evaluate the product?
We
evaluate the physical and functional condition of each item. If the
item functions perfectly and its physical condition is not perfect,
we may still choose to sell the product. If the product doesn't
function, it doesn't matter what the physical condition of the
product is, we won't sell it.
4 What
do the different conditions mean?
New - If an item is being sold as "new" on
Amazon Warehouse Deals, this means that the item has never been
removed from the packaging but the packaging has superficial
damage.
Like
New - A "like new"" item sold on Amazon Warehouse Deals is in
perfect condition, but due to the condition of the packaging, it
does not meet Amazon.com standards for new product. For
customer-returned product, it's possible that the previous customer
opened and removed the product from the original packaging. If a
returned item comes back in perfect physical condition and through
our testing process we determine the working condition is perfect,
the item may be deemed "like new." Physical damage to the outer box
of a factory-sealed item in our warehouse can also lead to the
condition being taken from Amazon.com "new" to Amazon Warehouse
Deals "like new."
Very
Good - If an item has been tested and verified to be in perfect
working order but it has cosmetic damage or blemishes, shows slight
signs of use, has minor accessories missing, or the packaging has
been replaced to better protect the item, we will assign the
condition of "very good."
Good - If an item has been tested and
verified to be in perfect working order, but the item has large
cosmetic damage or blemishes and/or has missing accessories, we
will assign the condition of "good." It's possible the packaging
has been replaced to better protect the item.
Acceptable - If an item has been tested
and verified to be in perfect working order, but the item shows
signs of wear including scratches, dents, and other aesthetic
problems, we will assign the condition of "acceptable." It's
possible the packaging has been replaced to better protect the
item, manuals may be missing, and the item may contain third party
attachments.
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