三月看完的一本英文书叫 As we speak: how to make your point and have it
stick. 最近对这个话题感兴趣是因为工作上开始管人了，而管人总是让人头痛的，尤其是现在的90后和后80后。

目睹了后辈的毒舌、低情商和善于批评之后，才意识到以前的自己是多么令人讨厌。很多时候除了发泄情绪，真是什么问题都没解决。更糟糕的是，这种情绪是会传染的——大家要么为了不被扔砖全都沉默不语，要么被扔了砖而奋起反抗越扔越狠。最近的周年活动真是个绝佳的例子。

说话也好，做演讲也罢，我们最重视的往往是content和delivery，也就是说什么和怎么说，比如前者包括要简短、要有故事性，后者包括语音语调和手势等。看了此书的最大感想是：原来我们忽视了另一个很重要的方面state，也就是why或者叫intention，正所谓The
intention transforms the action。

摘录几句以自勉：

We don' tmake decisions based on logic; we make decisions based
on the way we feel.

Get the "you"you and "I"I  ratio right. Use ten
"you" for every "I".

True confidence doesn't come from talking yourself into
something that isn't true. It comes from transforming negative
beliefs that are holding you back into empowering beliefs that
drive you forward.

Perceiving and meeting the needs of  aperson is
the only authentic way to influence them.