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未来产业全球化 6

(2010-06-29 17:35:58)
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杂谈

Identifying Production Outsourcing Issues
了解制作外包的问题

Many people that I talk to have had a major problem with Outsourcing their artwork. They usually find or claim that the quality just isn’t the same, and that the hassles with outsourcing chew up any cost savings. A lot of this is due to their teams ultimately causing the problems, even though they won’t admit it or don’t realize it.
与我谈过的许多人在美术外包都存在一个很大的问题。他们通常发现或者声明外包质量与自己生产的质量是不一样的。外包增加了他们的成本,这个问题烦扰着他们。究其原因,其实很多都是由于他们的团队出了问题,即使他们不愿承认或者他们都没有意识到。

For example, if you are doing a Create a Player (CAP) system, and you want a team to create some shoes for you, don’t get upset when you tell them to make you 10 pairs of shoes, and they deliver 10 shoes that you didn’t want. With any team or person you hire, you either need to give them explicit instructions, be willing to pay for revisions or live with what you get. If you want 10 specific pairs of shoes, send them pictures. If you want the shoes perfectly photo real, send them the 10 pairs you want modeled and not some lousy ¾ view fuzzy image. Their quality will usually only be as good as what you ask for. And, before you turn them loose on 10 pairs of shoes, make sure they do 1 to perfect, get your signoff and then do the rest. So, in this case, your quality is only going to be as good as the source material and directions given.
例如,如果你正做一个角色创建(CAP)系统,你让一个团队为你做几双鞋,假如你让他们做十双,结果他们做了十双你不喜欢的鞋子给你,你不要沮丧。对于你雇佣的任何团队或者个人,你要给他们详细的说明,乐于校正或者接受得到的成果。如果你想要10双特定的鞋子,为他们提供出图片。如果你想要鞋子呈现高真照片效果,那么你要为他们提供10双鞋子的模型,而不是一些模糊不清只显现四分之三全景的图纸。它们的质量通常跟你需要的一样好。在你让他们开始制作10鞋子之前,你要确保他们制作的第一个成品就是符合你的要求的,然后再让他们继续做。这样的话,鞋子的质量将和你提供的以及你想要的一样。

So, what are some common problems to look out for?
那么,我们需要解决的常见的问题有哪些呢?

  • The management team changing their minds.
    团队管理层要转变他们的思想
  • Inability to make decisions.
    做决策的失利
  • Unavailability to review material and comment on it.
    检查资料以及评论是否可利用
  • Unclear feedback and instructions.
    反馈信息和说明是否含糊不清
  • Lack of documentation and relevant information
    是否缺乏文件和相关信息
  • Constantly changing specifications.
    接二连三地改变指示
  • Asking for too many revisions or changes.
    要求太多修改或变动
  • Changing technology, tools or pipelines.
    改变技术,工具或管理流程
  • Poor development tools and process which doesn’t scale to larger teams.
    不适宜较大团队使用的低劣开发工具或流程
  • Unrealistic schedules or delays in the schedules which affect the other teams.
    不合实际的日程安排或影响其它团队工作的拖沓
  • Lack of communication.
    缺乏沟通
  • No central team or project leader and point of contact who is “managing” them.
    无中心团队或项目领导或管理各个团队的中介
  • Differences of opinions as to how things should work.
    做事方式的意见分歧
  • Creative’s who will change things because “they know better”.
    根据别人的喜好改变工作内容的制作人
  • And possibly many others….
    或许还有更多……

 In the end, there is compromise to having an extremely experienced management team who can understand and leverage the differences between the global talent, along with a well established and documented production process and pipelines. If your management team hires the wrong people or teams, makes bad decisions, is inexperienced, or keeps interfering with the production in detrimental ways, your project will be doomed to fail. If you have no process or pipelines, your products will suffer tremendously.
最后,管理团队,生产流程及管线结合起来并达到最佳的折中点。这个管理团队是经验丰富、了解并可以消除所有员工分歧的团队,生产流程和管理流程是提前确定好,并有据可依的详细流程。如果你的管理团队雇用了不合要求的员工或者团队,做了错误的决定,毫无经验,或者总是以不利方式阻碍生产工作,你的项目注定失败。如果你没有什么流程或者管线而言,你的产品也将面临悲剧。

 

Identifying Risks in Globalization
认知全球化的风险

Globalizing your production process isn’t for everyone. It is important that you understand and can manage the risks to the project.
产业全球化模式并不适合每个人。对你来说理解并有效处理潜在的风险极其重要。

Here is a checklist of SOME of the questions you should ask yourself before committing:
进行产业全球化之前,你需要自问一些问题,如下:

Do we have enough time to have someone else help us?
我们是否有足够的时间寻求其他人的帮助。

Do we have fast enough internet access to transfer builds and assets regularly? And will they?
我们的网络是否可以定期快速地中转完成的工作和资源,它们是否可以及时做完?

Do enough of the teams speak the same language?
团队中是否有相当数目的员工讲同一种语言。

Can you be in the office during the day at all during the same times to have virtual meetings?
你能否在每天相同的时间段坐在办公室开虚拟会议。

Do we have remote server access, like VPN?
我们是否有远程服务器端口,比如VPN。

Do we have source control that an outside company can access?
我们是否可以控制其他公司的资源。

Do we have a regular build process?
我们是否有一套常规生产流程

 Do we have documentation, both for our game design, technologies and tools?
我们是否有可以供游戏策划,技术和工具共同使用的文件。

Do we use any proprietary technologies we can’t let a 3rd party use or access?
我们是否可以用我们独有的第三方不可使用或存取的技术。

Does the 3rd Party have experience doing what we need them to do?
是否有我们需要的有经验的第三方

Will any personality issues arise between the internal team and 3rd parties?
在内部团队和第三方之间是否会出现个人冲突

Will the other team members delivery schedules allow this?
其它团队成员的工作日程截止时间是否允许产业全球化

Having external teams isn’t for everyone. However, especially for larger projects, it makes a lot of sense. But, I have still seen even small teams doing casual games virtually, and being successful at it.
雇佣其他团队并是适合每个人。但对于较大的项目来说,它是有意义的。我也见证过即使开发休闲游戏的很小的团队,都可以利用全球化产业流程,并做的很好。

 

The End

 

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