加载中…
个人资料
SuperPT
SuperPT
  • 博客等级:
  • 博客积分:0
  • 博客访问:3,547
  • 关注人气:8
  • 获赠金笔:0支
  • 赠出金笔:0支
  • 荣誉徽章:
相关博文
推荐博文
谁看过这篇博文
加载中…
正文 字体大小:

ED CURTAIN - 文章3 肯定与赞美

(2010-04-11 00:09:31)
标签:

edcurtain

私人教练

情感

分类: EdCurtain

“Now more than ever people have so many options when looking for a fitness solution.

当你想寻找一个健身解决方案时,从来没有像现在这样有如此多的选择。 ED <wbr>CURTAIN <wbr>- <wbr>文章3 <wbr>肯定与赞美
We are competing against other gyms, personal training studios, outdoor classes like Tai Chi and dancing, TV advertised products, online training tools, books, DVDs, lifestyle technology, and many other services and products that offer fitness, beauty and fat loss.

我们要与其他健身馆,私教馆,户外课程像太极,舞蹈,电视广告产品,在线训练工具,书籍,DVD,生活方式技术,以及许多其他提供健身、美丽、减肥等服务和产品竞争。

But getting clients, keeping them, and getting them to refer you new leads is actually not as hard as you'd think...

但是,获得客户,保有客户,并让他们介绍新的客源给你实际上并没有你们想的那么困难。

You see, humans all have two basic needs. Whether in China, India, Europe, America, Australia, it doesn’t matter – all humans need two things:

大家都知道,人类都有两个基本需求。不管是在中国、印度、欧洲、美国、澳大利亚,无论是在哪-所有人都需要两样东西:

RECOGNITION and APPRECIATION

肯定与赞美

When you genuinely recognize and show appreciation toward others, they naturally develop a deep sense of loyalty toward you.
当你真诚地对别人表示肯定和赞美时,他们就会很自然地从内心深处对你忠诚。


It's really that simple. But there are so many fitness trainers, managers, sales and reception who totally miss the point on this one and end up struggling to keep their clients year after year..

就是这么简单。但是那么多健身教练,经理,销售人员和前台接待却忘记了这一点,结果是年复一年地费力地去保有客户。

When was the last time you recognized your clients or prospects by saying, doing, or giving them something really sweet and with complete surprise?
上一次是什么时候你通过语言,行为或一些惊喜来表示对客户的肯定?

When was the last time you really went out of your way to do something thoughtful and secure your members loyalty?

上一次是什么时候你真正用你的方式去做一些周到的事情以保证会员的忠诚?

 

When was the last time you invested time, money or caring into the relationships that you have tried so hard to establish?

上一次是什么时候你投入时间、金钱或关系到你的会员关系中去,以维持你那么努力建立起的会员关系?

 

Whether personal or business, all relationships are destined for SUCCESS if you give recognition and appreciation and they are destined to FAIL if you don’t!

不管是私人或商业上,如果你给与肯定与赞美,所有的关系都肯定会成功,但是如果你没有这么去做,那肯定是失败的!

ED <wbr>CURTAIN <wbr>- <wbr>文章3 <wbr>肯定与赞美

 
Give recognition. 给与肯定

Show appreciation. 表达赞美

Give without expectation. 给人惊喜

Strive daily to build relationships that are deeper than just a "business to customer" relationship.
每天都要建立更深的关系,而不只是“企业对客户”的关系。


If you want to be a great trainer, you have to start by being a great person; if you want to be a great manager, you have to start by being a great person; if you want to be a great consultant, you have to start by being a great person.

如果你想成为一名伟大的教练,你必须要先开始成为一个伟大的人,如果你想成为一名优秀的经理,你必须要先开始成为一个伟大的人,如果你想成为一名优秀的顾问,你必须要先开始成为一个伟大的人。

 

You have to give before you can get. It's the law of the universe, and it starts with YOU!”
你必须在你得到之前,先给与。这是宇宙的定律,就从你开始吧!

 

Committed to your success,

致力于你的成功

 

Ed Curtain

2010.03.31

 

0

阅读 评论 收藏 转载 喜欢 打印举报/Report
  • 评论加载中,请稍候...
发评论

    发评论

    以上网友发言只代表其个人观点,不代表新浪网的观点或立场。

      

    新浪BLOG意见反馈留言板 电话:4000520066 提示音后按1键(按当地市话标准计费) 欢迎批评指正

    新浪简介 | About Sina | 广告服务 | 联系我们 | 招聘信息 | 网站律师 | SINA English | 会员注册 | 产品答疑

    新浪公司 版权所有