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Making Phone Calls

(2009-04-17 12:44:34)
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教育

校本教材的开发  小有成就感哦~~~~

 

 

 

Learning Objectives:

1) Enable the students to make telephone calls in English and get them to know how to behave themselves on the telephone.

2) Raise the students' interest to learn English.

3) Encourage the students to have good cooperation with one another.

 

Dialogue.

A. One Moment, please
Wang Fang is the secretary of a shoe factory. She is phoning the Business Design Center in Beijing. She wishes to arrange a meeting between Mr. Li, her manager, and Mr. Smith, who is in charge of an exhibition.
Operator: Business Design Center. Good morning. Can I help you?
Wang: May I speak to Mr. Smith, please?
Operator: Who is calling, please?
Wang: This is Miss Wang from Shanghai No.1 Shoe Factory. I'm phoning from Shanghai.
Operator: One moment, please.
(pause)
Wang: Hello?
Operator: I'm trying to connect you. Hold the line, please.
Operator: Hello, Miss Wang, you're through. Mr. Smith's number is ringing.
Wang: Thank you.

B. This Is Mr. Smith Here
Now Wang Fang is speaking to Mr. Smith on the phone.
Mr. Smith: Hello, this is Mr. Smith here.
Miss Wang: Good morning, Mr. Smith. This is Wang Fang. I work for Shanghai No. 1 Shoe Factory. I'd like to make an appointment for our manager, Mr. Li, to meet you. It's about the shoe exhibition you're holding next month.
Mr. Smith: Ah, yes. I would be happy to meet Mr. Li. Which day is convenient?
Miss Wang: Mr. Li is arriving in Beijing on Thursday. That's the 17th.
Mr. Smith: How about 2 o'clock?
Miss Wang: That's all right. I'll make a note of it.
Mr. Smith: Good. I'm looking forward to seeing him at 2 on the 17th, then.
Miss Wang: OK. Thank you very much, Mr. Smith.
Mr. Smith: Not at all. Good-bye.
Miss Wang: Good-bye.

 

 New Words and Expressions:

appointment   n. 约会

arrange   v. 安排

arrival   n. 到达

connect   v. 连接,联系

convenient   a. 方便的

delay   n. & v.延迟,耽误

exhibition   n. 展览

extension   n. 分机

forward   ad. & v.向前,转交

hold    v. 举行,拿住

information    n. 信息

institution   n. 研究所,机构

line   n. (电话)线

mention   V. 提及

necessary   a. 必要的

note   n. 便笺,通知,笔记

operator   n. 接线员

order   v. & n.命令,次序

pad   n. 便笺簿

pause   v. 暂停,踌躇,犹豫

in charge of   负责

make an appointment   预约

make a note of sth.   用笔记下某事

look forward to   盼望,期待

make a telephone call   打电话

extension number   分机号

prevent sb. from doing sth.   阻止某人做某事

take down   记下,写下

Not at all.   不客气,不用谢。

Can I help you?    有什么事?

You're through.   你的电话通了。

 

Other Useful Expressions.

This is Jim speak.  我是吉姆。

Sorry, wrong number.   对不起,打错了。

Can you take the call, pleases?   接一下电话好吗?

Could you speak up, please?   您能大点声吗?

Leave your phone number, please?   请留下你的电话号码好吗?

Look, I have another call coming in now. I'll get back to you a bit later, okay?

你瞧,又有电话打进来了,我过会打给你好吗?

(I'm sorry, I have another call coming in, I'll call you right back!)

Could you put me through to Mr. Wu?    麻烦你给我接通吴先生的电话好吗?

Sorry, I'm busy at a the moment. Can I call you back later?

对不起,我现在正忙着,待会再给你打过去好吗?

Nice talking to you.   跟你谈话很愉快。

Talk to you later.   以后再聊。

 Exercises.

Ⅰ. Role Play.

Show the students three pictures on the screen. Ask them to make telephone calls in groups
based on the picture they have chosen.
Picture One: You want to invite Tom to play football with you, but Tom hasn't got a telephone at
home. You ask Rose to take a message to Tom.
Picture Two: Miss Wu is ill. You want to pay a visit to her with Jack. But Jack is not at home. His sister picks up the phone.
Picture Three: You will hold a birthday party on Sunday. You phone to Lily to invite her to your party, but she isn't at home. How do you speak to her mother, who is at home at that time?

Ⅱ.Translate the following sentences orally.

(1)  请留下你的电话号码好吗?

(2)  对不起,我现在正忙着,待会再给你打过去好吗?

(3)  麻烦你给我接通吴先生的电话好吗?

(4)  I'm sorry, I have another call coming in, I'll call you right back!

(5)  Can you take the call, pleases? 

 

Extending Reading.

How to Make an Efficient Phone Call

When you make a telephone call to an office, a bank or any other institution, it is useful to know the extension number of the person you are calling. The operator will know this, but it might save any delay if you mention it first.
Before you dial, you should always have the necessary information with you.
In this way, you can make a correct and useful telephone call. You need a list of points — dates, time of arrival and so on. This can help you to make an efficient telephone call. Proper preparation may even prevent you from making a second telephone call. You should use a telephone note pad in order to take down the information from callers.

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