曾在邯郸读大学

7、专题五 motivating employees 激励员工

Tips for giving rewards（奖励的建议）

In addition to appealing to higher-level needs, you can increase motivation by the style and timing of your feedback.

Offer praise and recognition often-and in public

Give feedback promptly, as soon as possible after the performance in question

Be sure your rewards are directly related to performance, not to personal bias

Realize that employees may perceive the lack of expected reward or recognition as criticism. Saying nothing is saying something!

A large supermarket chain 一家超级连锁超市

Bakery 面包房

It is a big promotion for her.

Commute 上下班交通

Her commute to work will be easy。她上下班交通会很方便

Projection 预测 计划

Brusque 粗俗的 唐突的

No wonder sales are disappointing

Salaries are good，working conditions are fine-what is missing here？

An incentive to do something

Internal drive 内部驱动力

Increase production 提高产量

Improve quality 改善品质

Raise customer satisfaction 提供顾客满意度

Low output 低产出

Tardiness 慢，缓慢，延迟

High absenteeism 高缺勤

High turnovers 高流动率

Dangle 摇晃

Whack 重击

Think back to your childhood experience 回想童年时代的经理

Deter 阻止

Outright 直率的

Breed resentment 种植仇恨

Divide employees into two groups

Increase the lighting level

Keep the lighting the same

Measure the effect on the workers’ output 测量对工人的生产的影响

Clarify the results 澄清结果

Dim 使黯淡，模糊/黯淡的，模糊的

Psychological reactions 心里反应

Gratify=make happy or satisfied 使满足，使高兴

Hierarchy 统治集团，阶层

A hierarchy is a system of organizing people into different ranks or levels of importance, for example in society or in a company

Experts on management 管理领域的专家

Intangible 不可捉摸的，接触不到的

Intangible human factors 不可捉摸的人性因素

Have a huge effect on motivation 对动机有巨大的影响

A pyramid-like hierarchy 一个金字塔型的层级

Food，water，shelter 食物，水和住所

Meet the need for security 满足安全的需要

A sense that we belong in certain social groups 归属感

Esteem needs 尊重的需要

Sense of worth 价值观

Live up to 遵守 实践 符合，不辜负

They have lived up to their own wishes for themselves。

Rest on 被搁在，停留在

Have good social relationships 有良好的社会关系

Enjoy high status 享有高的社会地位

Take precedence 领先，居先

Think back to 回到，回想

Self-fulfillment 自我实现

Self-actualization自我实现

Do good work

Treat employees as individuals

Offer a variety of challenging tasks

Time of your feedback

Offer praise and recognition in public 在公开场合表扬，表示认可

Give feedback promptly 及时给与表扬

Provide frequent supportive feedback 给予频繁的，支持性的反馈