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## 十六招教你轻松解决问题

(2009-02-13 21:15:17)

### 杂谈

16 Practical Tips for Solving Your Problems More Easily

（未经许可，请勿转载）

What’s the best way to solve a problem?

I really don’t think there is one way to do it. And the ways you can use to solve a problem depends on the problem.

But I have found a few tips that have helped me solve problems more easily. I seldom use all of the tips for solving one problem and they aren’t arranged in any special order. However, I find doing some of these things early on can really help you solve the problem faster and with less struggle and pain.

Accept the problem. This is the one I try to do first when I run into a problem and I use it almost every time. When you accept that the problem already exists and stop resisting then you also stop putting more energy into the problem and “feeding it”. Now it just exists (well, more or less, you might still feel a bit down about it). And you can use the energy you previously fed the problem with – the energy that probably made the problem look bigger than it was – to find creative solutions to the challenge.

1、接受问题。一旦遇到困难这是我首先要做的事情，而且几乎每次都会用到。只有接受了问题已经存在这个事实，才会停止固执，不再花费精力来继续“喂养”它。这样顶多也只是出现问题（当然，你或多或少还是会觉得有点沮丧）。然后，你才能将那些也许会使问题扩大化的精力用来寻找创造性的解决方案。

Ask yourself: what’s the worst that can happen?
This is another one to do early on. You can easily to use your mind to blow problems all out of proportion. By asking this question you can restore the problem to it’s original size. And realize that the worst case scenario - if you actually define it - is perhaps not so pleasant but something you can handle and solve.

2、问问自己:最坏的状况会是什么？这也是一件要尽早做的事情，可以帮助吹去问题表面的困难假象。通过提问，你得以将问题还原到本来的尺寸。如果真实定义的话，就会意识到最坏也不过是不如意而已，但一定是可以解决的。

Gather some good knowledge.
Information about your problem can often decrease that uncertain anxiety and fear we face when we are challenged with something. Knowledge wisps away the clouds of fear around a problem. And we often find that the problem might not be as bad as we thought.

3、收集相关知识。面临挑战时，了解相关信息通常常会降低不确定的焦虑和恐惧情绪。这些知识会拂去问题周围的恐惧，使人们看到问题远没有自己想像的那么糟糕。

Try to figure out possible problem along the way.
This is something you can do before the problem even arises. Be prepared. When you research – as described in point # 3 – also try to find out what others in the same situation ran into, what kind of challenges they faced. Ask people what they did. If you don’t have anyone to ask then books, forums and blogs are good resources for gathering the personal experience of people. Also, be on the lookout for local groups and organizations. Google it and see what you find. If you keep your eyes and ears open you are sure to find something helpful.

4、试着找出还可能出现的问题。做好准备 -- 是问题发生之前就可以做的事情。在收集信息的时候（如第3点说的那样），也看看有没有其他人遭遇同样的问题，他们碰到了什么样的困难，是怎么处理的。如果没有这样的人可咨询，借助书本、论坛和博客这些资源，也能搜集到很多人的个人经验。还可以寻找当地群体或组织，用网络搜索一下看能找到什么。只要睁大眼睛竖起耳朵，一定会发现有用的东西。

You can ask people for advice on what to do and what they did in similar situations like yours. But you can also ask for more practical help. You don´t have to solve every problem on your own and sometimes it feels better to have someone by your side, even if it is just for emotional support.

5、寻求帮助。可以询问人们在处理类似问题时的经验和建议。有时候也可以寻求特别帮助，你不需要亲自解决所有问题，有时候有人在身边帮忙会感觉好一点，哪怕只是精神上的支持。

Let go of the need to be right.
Open your mind to a solution that may work and try it out instead of just making snap judgements based on little information and experience. The need to be right can make you disregard solutions that are just what you need for far too long.

6、摒弃自己需要的才是正确的想法。不要仅凭有限的信息和经验就对一种可能有效的方案草率判断，消除偏见去尝试一下。认为只有自己需要的才正确的想法会让你无视可能真正需要的办法。

Come up with more than one solution.
You don´t know what will actually work before you try it. What may seem like a good solution in theory doesn´t always work in reality. So brain-storm and come up with at least a few solutions. If the first didn´t work, try the next one.

7、准备一种以上的方案。只有试了才知道是否管用。在理论上看起来很好的方案不一定实施起来就可行。所以尽力想出好几种方案。一个不行，就试试另一个。

Redefine failure.
This is important both to handle fear of failure for the whole problem and to get you start trying different solutions without too much hesitation. The definition of failure we are brought up with in society might not be the best and most useful to have. If you look at the most successful people you quickly notice that they have a different response to failure than the more common one. They don´t take failure or rejection that seriously. They know it´s not the end of the world if they fail. Instead they look at each failure and see the good part about: what they can learn from it and improve next time. They have an abundance-mentality. They know that if their first business-venture fails it feels like crap for a while but it´s ok in the long run. They learn from it and then they try again. Redefine failure as feedback and as a natural part of a successful life.

8、给失败重新定义。这一点非常重要，可以帮助克服害怕全盘失败的情绪以及尝试不同的方法时的犹豫。社会上对于失败的常规定义不一定就是好的有用的。只要看看那些最成功人士，就会发现他们在应对失败时跟常人不一样。他们不会对失败和反对太在意，因为知道即便失败了也不是世界末日。相反，从每次的失败中他们都能看到好的一面：即可以从中学到什么，下次改进。充实的心理，让他们知道就算第一次商业冒险失败会让自己失落一阵，但是对于整个赛程来说并不算什么。从中吸取到教训之后还可以再次努力。给失败重新定义是一种总结，也是成功生活中很自然的一部分。

Break down the problem into smaller pieces.
Completing a task or solving a problem can seem overwhelming and impossible if you take it all in at once. To decrease anxiety and think more clearly try to break the problem down. Try to identify the different things and people it consists of. Then figure out one practical solution you can take for each of those pieces. Try those solutions. They may not solve the whole problem immediately. But they might solve a few pieces of it. And then you can keep trying other solutions for the rest of the pieces until there are none left.

9、将问题分解成小的部分。要一次完成整个任务或解决所有问题可能会看起来太有压力，完全不可能。把它分解一下就可能减轻焦虑，看清问题。将不同的事务和人划分出来，针对个体再来找出可行的解决办法。试试这些方法，或许不能马上解决整个问题，但是可以处理掉一部分。再不断尝试其他方法，解决剩下的部分，直到全部消除为止。

Use the 80/20 rule.
Use 80 percent of your time to find solutions and only 20 percent to complain, worry and whine. It might not always be easy but focusing your energy, time and thoughts in this way is much more beneficial to you and others than doing the opposite.

10、运用80/20法则。使用80%的时间来寻找办法，只能用20%抱怨、担心和哀号。这样集中精力，时间和思想通常不太容易，但是比起相反的比例要对你和旁人有用得多。

Use Parkinson’s Law.
This law says that a task will expand in time and seeming complexity depending on the time you set aside for it. For instance, if you say to yourself that you´ll come up with a solution within a week then the problem will seem to grow more difficult and you´ll spend more and more time trying to come up with a solution. Combine this law with the 80/20 rule to find solutions quickly. Focus your time on finding solutions. Then just give yourself an hour (instead of the whole day) or the day (instead of the whole week) to solve the problem. This will force your mind to focus on solutions and action.

11、运用帕金森定律。这是指一项任务会随着时间膨胀，根据你置之不理的时长变得更为复杂。比如，当你对自己说需要一周来寻找方案，那么问题将会变得更为困难，需要更多的时间来解决。与前面的80/20法则一起运用，就能快速地找到办法。集中时间找到方案，只给自己一个小时（而不是一整天）或者一天（而不是整个星期）去解决问题。从而迫使自己把精力集中到方案和行动上来。

Find the lesson or opportunity within the problem.
There is almost always a good side of a problem. Perhaps it alerts us to a great way to improve our business. Or teaches us how our lives perhaps aren’t as bad as we thought. Finding this more positive part of the problem reduces its negative emotional impact and you may even start to see the situation as a great opportunity for you. When you are faced with a problem ask yourself: How can I use this? What is the good thing about this? What can I learn from this? What hidden opportunity can I find within this problem?

12、在问题中发现教训和机会。每个问题都会有好的一面。也许是警示我们采用更好的方式来提高业绩，或者告诉我们生活可能不像自己想像的那么糟糕。寻找问题中这些较为积极的因素，可以减轻负面的情绪影响，你才可能看到这种境遇带来的机遇。在面临困难的时候，问问自己：要怎么利用这件事情？有哪些好的因素？可以从中学到什么？可以找出哪些暗藏的机遇？

Actually talk about the problem and communicate clearly.
Many problems arise because someone misinterpreted what someone else said. One way to make sure that you and everyone else have the same interpretation of for instance a project is to have people repeat back their view of the project and their part in it. See if your and their view matches. If a conflict arises then maybe you need to just talk it out, let go of a bit of steam, emotion and tension instead of everyone bottling it up. After that the discussion may be less emotionally charged. And it becomes easier to communicate clearly and reach a good solution for everyone involved.

13、准确清楚地谈论问题。很多问题往往是因为人们误解了别人的话引起的。有种办法是确定你和他人对于所谈事物的理解相同，比如让人们重复各自的观点和立场，看看自己的看法与他们的是否相符。如果出现分歧，就要说出来，将情感负素和紧张气氛释放出去，而不是继续火上浇油。这样，谈话才会较少地被情绪左右，使得交流更为容易，从而让大家达成好的方案。

Create fewer problems.
A lot of our problems are created by ourselves. You save yourself a lot of trouble by being proactive, thinking before you speak and trying to avoid creating or complicating problems more than necessary. One way to decrease problems is to follow - as much as you can - Dale Carnegie´s wise words: “Never critize, complain or condemn”. Many problems are somehow connected to relationships with other people so a good way to create less problems is to improve your social skills. Check out Do You Make These 10 Mistakes in a Conversation? and 5 Mistakes That Can Make You Look Dumb for some tips in that area. And go down to your local library and borrow a copy of How to Win Friends and Influence People.

14、少制造麻烦。很多麻烦都是我们自己制造出来的。如果事先主动一点，在说话之前考虑一下，不制造不必要的麻烦或使之复杂化，就会省去很多问题。有一种消除麻烦的方法是尽可能遵守戴尔.卡内基的智言：永远不要批评、抱怨和谴责。很多问题都或多或少与人们之间的关系有关，因而减少麻烦的好办法是提高自己的社交能力。反省一下自己是否犯了《交谈中的十大错误》，或《会让你不被理会的五个错误》，从中寻找启示。还可以去图书馆借阅诸如《如何赢得朋友、影响他人》之类的书籍。

Use the power of words to your advantage.
Our minds respond more than one may think to what words that are used to describe something. A problem is a negatively charged word. To make it easier to handle the problem use the more neutral or positive word challenge instead. This may sound like some empty and in reality just useless advice. But, at least to me, I have found that doing this small change has some impact on how negatively/positively I view a situation.

15、使用词汇的积极影响。人们对于词语的反应要快于人们考虑用词的过程。问题出在那些负面的词汇上。要使问题更容易解决，可以用一些较为中性和肯定的词语。听起来这像是无用的空话，但至少对我而言，这种小小的改变在一定程度上影响着我是积极还是消极地看待境遇。

Keep your motivation up.
It´s easy to be discouraged, especially if you fear failure and your first and second solution to a problem didn´t work. You might feel like just giving up. Then it´s time to give yourself a boost of motivation. Try a few of the techniques described in 25 Simple Ways to Motivate Yourself and 5 More Ways to Motivate Yourself. Changing your mental state to a brighter, more positive and more motivated one can make all the difference in the world. It will keep you going. Even though you might just a few minutes earlier felt like all hope was gone.

16、保持动力。要泄气很容易，尤其是害怕失败和前几次尝试不成功时，可能会想要放弃。这时就需要给自己注入动力。尝试一下《自我激励的25种简单方法》和《自我激励的5种补充方法》中提到的技巧，把精神提到一个更明亮，更积极和充满动力的状态中来，这会使世界变得完全不同。即便几分钟之前你还觉得没有任何希望，现在却又可以继续前进了。

 译后总结体会

这是一篇时下流行的Personal Developement，语言结构非常简单，但是要使译文同样通俗易懂，还是得花点功夫。一不小心会出现拗口的英式中文，例如划线部分。拆分合并了部分句子，使行文更为流畅。整个翻译及校对斟酌用了两个小时，可见速度还是个问题。

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