加载中…
个人资料
小米的世界
小米的世界
  • 博客等级:
  • 博客积分:0
  • 博客访问:7,947
  • 关注人气:2
  • 获赠金笔:0支
  • 赠出金笔:0支
  • 荣誉徽章:
相关博文
推荐博文
谁看过这篇博文
加载中…
正文 字体大小:

Leadership in Times of Uncertainty(二)

(2008-12-02 22:58:54)
标签:

杂谈

1 Guide

正确指引

 

During periods of uncertainty, more than at any other time, people want strong leaders who are comfortable giving direction on what to do and what not to do. However, too early or inconsiderate calls to “Put this behind us” and “Get back to work” will probably be counterproductive. Talking about the long-term visions and strategies of the company will not be effective when people are bracing for further bad news, or emotionally recovering from previous disclosures.

相比于别的时期,在这种不确定的时期,人们更需要强而有力的领导能够给到他们指引,告诉他们什么应该做,什么不应该做。然而,如果说出“把这些放后”和“先回去工作”等不谅解人的话语,可能就不能达到预期所想的效果。当人们在接收到接踵而至的坏消息,或者正在从行前的不好状态中恢复时,谈论公司的长远目标和战略发展是不会奏效的。

 

You may find it beneficial to start with more basic elements. The first step is to provide clear guidance on business-critical priorities that everyone can rally around and contribute to. As those concerns are being addressed, invite people to think of the unique skills and qualities that have kept them in business with their internal or external customers. How can they leverage those and make a difference to others who are dealing with the same issues?

或许,你们发现当从一些更基本的东西谈起时,你会收益更多。第一步你要做的就是在每个人都能参与的关键业务上,就其优先次序上给出明确的指示。对于一些所提及的问题,请大家一起想想他们维系公司内外客户的一些独特技能和品质。他们应当怎么去利用这些现有条件做到与众不同来处理同样的事件。

 

TIP:. Give steady guidance. Focus on the concrete steps on which all employees can align. Empower them to be part of the solution within that framework. Patiently hammer your message – its stability may be as important as its content.

方法:给他们有力的指导。注重去给出一些具体的员工可适应的措施。在大框架范围内,授权他们去解决一些事务。有耐心地去传达你的信息,但要记住,稳定性和其内容一样重要。

 

Unite

紧密团结

 

Turbulent times remind us of the importance of human community. People value it. They need to rally behind those things that bind them together. Leaders can pull their employees closer to the company by reinforcing what makes them a unique group. Chief executives can help crystallize these feelings to energize a group towards joint action. You may find that actively dealing with a difficult situation will actually enhance a sense of togetherness and resilience as a community.

动乱时期告诉我们人类群落的重要性。人们重视它,他们需要集聚一些东西使他们团结在一起。领导们也需要拉近他们的员工,使他们成为一个独特的团队。公司的首席执政官可以帮助他们凝聚员工的情感来激发他们共同努力。也许你会发现,事实上当在面对困境时,我们更能增加员工的团结性。

 

The leader who taps into well-felt aspects of who people are and how they function sends a strong message in times of uncertainty: “What we’re doing now validates what we’ve always done; we can adapt to change and still be true to who we are.”

在这种不确定时期,一个能够带领人们往好的方面发展的领导和他们怎样在这种的形势下去发挥他们的功能,这些都会给人们传达一种很强的信息:“我们现在所做的就是在证明我们一直都是在这样做,我们可以去适应改变并做真我。”

 

TIP: Celebrate who you are as a business community. Emphasize connectedness to your industry, your company, your customers, and one another.

方法:在这个商业团队中表明你的身份。对你所在的企业,行业,你的客户等中间强调这种联通重要性

 

About Customers

关于客户

 

The concepts outlined above also apply to your customers. Executives up to the highest level must not be afraid to pick up the phone and let customers know that the organization is there for them and will be of whatever help it can be. Customers need to know they have a partner who will be on their side in turbulent times.

如上所列出的方法也适用于你的客户。高层管理人员不应惧怕拿起你的电话让你的客户知道你会一直在那里支持他们也会竭尽所能提供帮助。客户们需要知道你们是他们的伙伴,在动荡时期和他们站在一起。

 

TIP: Reach out to your customers on a regular basis. Maintain relationships even when no concrete business is discussed.

方法:定期拜访你的客户。即便没有商业来往也要保持良好的关系。

 

 

0

阅读 评论 收藏 转载 喜欢 打印举报/Report
  • 评论加载中,请稍候...
发评论

    发评论

    以上网友发言只代表其个人观点,不代表新浪网的观点或立场。

      

    新浪BLOG意见反馈留言板 电话:4000520066 提示音后按1键(按当地市话标准计费) 欢迎批评指正

    新浪简介 | About Sina | 广告服务 | 联系我们 | 招聘信息 | 网站律师 | SINA English | 会员注册 | 产品答疑

    新浪公司 版权所有