对话国丰酒店集团全球首席运营官万志杰先生
(2010-11-12 15:08:09)
标签:
杂谈 |
Guoman is the luxury hotel brand under Guoman Hotels Group, Guoman brand in the UK consists of four landmark properties in central London; Charing Cross, The Cumberland, The Royal Horseguards and The Tower. Whilst each hotel in the portfolio is different with its own unique identity and style, each provides the very highest levels of comfort and service to its guests.
国丰品牌是国丰酒店集团旗下奢华酒店品牌。在英国伦敦市中心拥有四家各具特色的酒店:皇家骑兵卫队酒店,坎伯兰酒店,伦敦塔酒店以及查林十字街酒店。这些酒店均位于伦敦市的中心地段,以其优越的地理位置、独具匠心的建筑设计、浓郁的历史文化气息以及标志性的国丰式酒店服务而备受赞誉。
Grand Hotel Magazine: Mr. Nijhawan, you’re the first to bring a luxury hotel of the British style to China. In which aspects do you plan to show the specialties of your hotel?
Sanjay Nijhawan: Each hotel under the Guoman Hotels Group is different with its own unique identity and style. We want our guests to find something new when they stay at different hotels in the portfolio, from the construction to the interior decoration as a proud feature of our hotels. Yet we do have multiple uniform standards for our service quality and brands we choose, for example, we use Egyptian cotton in all our hotels. Guoman Hotel Shanghai is the first property managed by Guoman Hotels Group in China, presenting extraordinary experience with the combination of British style service and Shanghai traditions. Our guest can enjoy the exclusive Guoman car service and begin his British tour in a black London taxi. Besides, we offer various British style elements such as bell boys, concierge services, breakfast and afternoon tea, etc.
Grand Hotels Magazine: Why dose the Guoman Hotels Group choose to enter the Chinese market now? And why select the site of your first hotel in China here at Putuo area in Shanghai?
Sanjay Nijhawan: China has impressed the world with its rapid development, and we wish we’d been here ten years ago. Yet we need to enter the Chinese market well prepared, so now it is! The booming development in Shanghai will bring tremendous changes to the Changfeng, Hongqiao districts with the Hongqiao New Terminal opens for operation enabling Urban Express between Shanghai and Hong Kong. We’re very optimistic about the future vision.
《大酒店》:万志杰先生,您首次将英伦格调的豪华酒店带进中国,您在哪些细节上体现贵酒店的独特性?
万志杰先生: 我们集团下的每一家酒店都有自己的独特性。从酒店的建筑到内部装饰,客人进入每家酒店都有种新鲜感。这是我们与众不同之处,但是我们的服务、品牌舒适度和品牌的标准都有国丰集团的统一标准。比如我们使用统一的埃及棉。上海国丰酒店是国丰酒店集团进驻中国的第一家,经典的英式服务结合摩登英伦格调,融入海派风情,以其特立独行的姿态呈现在客人面前。我们的客人可以搭乘国丰独有的酒店轿车服务:伦敦黑色出租车前往酒店,由此开始他的英伦之旅。其他的英伦元素还有:英式门童和礼宾服务、英式下午茶、英式早餐等等。。。。。。
《大酒店》:为什么国丰酒店集团选在此时才进驻中国市场?又为何将首家酒店选址在上海的普陀地区?
万志杰先生:中国飞速的发展令人叹为观止,我们最好是在10年前就来中国!但是我们希望自己是在做好充分准备的前提下进入中国市场。那,就是现在了!上海的发展日新月异,随着虹桥新航站楼的启用,沪港直通航班的通行,长风、虹桥区域今后将有全新的改变,我们非常看好她未来的发展。