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事半功倍的方法175个(续1)

(2009-02-20 11:26:29)
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事半功倍的方法175个(续1)

56

Stand up when you are on the phone. A USC study discovered that the brain’s information processing speed increases 5-20% while standing. Think you may look a little goofy standing and working? You would be in the company of Thomas Jefferson, Ernest Hemingway, and Winston Churchill, all of whom stood while working.

在你打电话的时候站着。一个USC的研究发现当人站着的时候大脑处理信息的速读要快5-20%。觉得站着工作看起来会有点傻傻的吗?还有Thomas Jefferson,Ernest Hemingway 和Winston Churchill跟你做伴呢,他们都是站着工作的

57

Keep a record of who calls, how often and why? If several calls could be consolidated into one, negotiate with the caller to limit the number of calls.

为所有的电话保持一份记录,多久?为什么?如果几个电话有可能变成一个的话,就和打电话的人谈一下来限制电话数量。

58

When leaving your number on voice mail for someone to return your call, state your number slowly and say it twice. It is irritating to listen to a message and then have to repeat parts of it to retrieve the number to return the call.

如果你把你的电话号码或者语音邮箱留给别人让他们回电话的话,慢慢的把你的号码说两遍。听一个信息并且要重复一部分才能完全记住的回电号码是很让人不快的。

59

Want to end a conversation? If the person tends to chatter on and on, politely say, “before we hang up I need to cover one last point . . .” and then cover your point and get off the phone.

想结束一个电话?如果一个人一直不断的喋喋不休,那么你就礼貌的说“在我们结束之前我想再说最后一点…...”然后你就说完最后一段后挂掉电话。

60

Be proactive in reducing “voicemail tag.” Answer three questions when you reach the voicemail of the person you are calling — why you called, what you need and when you are available for callbacks.

主动的去减少“语音邮件标记”。在你接通你要找的语音邮件的时候,问自己三个问题:我为什么要打,我需要说什么和什么时候方便给我会电话。

61

Unless you are talking to a friend or co-worker, never talk about the weather on the phone. Who cares? You’re assured a long answer when you ask about the weather — definitely not a good investment of your valuable time.

除非你是和你朋友或者打电话,不用在电话里面谈论天气。谁关心呢?如果你问天气的话你肯定会得到一大串的回答-除非是在你很有价值的时间里对你朋友的投资。

62

Reach someone else’s voicemail and don’t want to hear the entire voicemail intro message? Instead of listening to the “Hi, you have reached …” message, dial 1. Most of the time, you’ll hear a beep and you can leave your message immediately.

收到某人的语音邮件又不想听完整条信息?在听到“你好,你已收到…...”的时候就拨1,这样通常情况下你会听到“bi“的一声然后你就可以退出你的消息了。

63

Knock out some of your minor tasks from your “to do” list while you are holding on the phone. Don’t just sit there and listen to music or “commercials-on-hold.”

当你拿着电话机的时候看一下自己的待完成清单里面有哪些次要活动是可以做的。不用只是坐在那里听着话筒里面的音乐或者“正在转接中”(这个词翻的对不对?请指正)

64

Invest in a telephone headset for your office phone. It’s amazing how much you can get done if both hands are free to take notes or complete other tasks while you’re talking.

在你办公室的电话机旁安装一个头戴式耳机。在你听电话的时候两只手都空着可以写备忘或者完成其它任务,可以一下子做完这么多事情是多么疯狂啊!

65

Invest in a hands-free car phone and save “friend” callbacks until you’re on the road.

装一个车载免提电话,然后在路上再给你朋友回电话。

66 Try out the latest gadgets. Keep looking for those that can help you gain a few minutes a day.

试一下最后一个小技巧。不断寻找每天可以节约你几分钟的方法。

67

Only call a meeting when it is absolutely the best way to accomplish an objective. Explore all other alternatives before calling a meeting.

除非召集会议是解决一个问题最好的办法,在这之前先去尝试其它的办法。

68

Make the meeting short! Most managers say that at least one- half of their meeting time is wasted. That averages out to 5 hours per week, 250 hours per year for each person involved. Wow!

Make it a goal to cut your meeting time in half. If people are prepared before they arrive, most meetings could be accomplished in half the time.

让会议尽可能的简短!很多经理人都说他们至少有一半的会议时间是被浪费的。每人每周平均有5个小时,每年就有250个小时被浪费了.Wow!

争取把会议的时间减少一半。如果开会之前每个人都做好准备了,大部分会议的时间都可以缩短一半。

69

Write meeting objectives and the scheduled ending time on the board or flipchart before anyone arrives. This will keep the meeting focused and eliminate stress caused by overly long meetings.

在人员还没有到之前现在白板或者挂图上写上会议主题和预期结束时间。这将使得会议可以集中主题并且减少过长时间会议的压力。

70

If you are leading the meeting, sit at the end of the table so you can control the flow.

如果是你主持会议,那你就坐在桌子的最后这样你可以控制整个流程。

71

Make sure every meeting is absolutely necessary. Routine meetings are not a good investment unless they fulfill, or move forward, your objectives.

确保每个会议都是必要的。常规会议不是一个很好的投资,除非内容很多,或者确实朝着目标迈进了。

72

Look for meeting alternatives. If you can accomplish objectives by telephone, save everyone’s time and plan a conference call.

看看有没有其它可选择的会议形式。如果你可以通过电话来完成任务,那么就节约一下每个人的时间来组织一个电话会议。

 73

Consolidate meetings with other meetings.

和其它会议进行合并。

74

Make it a personal objective to attend face-to-face meetings less often…why not start today!

把参加面对面会谈变成一个个人目标-为什么不从今天开始!

75

Every meeting should have a published agenda answering the most obvious questions: Why am I investing time in this meeting? How long will it last? Who’s attending? What are the expectations?

每一个会议都应该有一个公开的议程可以回答大多数的问题:我为什么要参加这个会议?这个会议会持续多长时间?谁将参加?这个会议的期望是什么?

76

If the meeting doesn’t start on time, take the responsibility to say, “Hey, it’s 9 o’clock, let’s get going. It’s time to get started.”

如果会议没有按时开始,那么负责任的说“Hi,现在已经9点了,让我们开始吧!到时间了!”

77

Invite only the people who have something to contribute to the meeting’s objectives. There should be no “vacationers” or “slackers/hangers-on” at the table.

只邀请会对这个会议的主题有贡献的人来参加会议。会议桌旁不应该有“度假人员”或者“无所事事的人/附和别人的人”。

78

Consider dismissing participants after they complete their portion of the meeting — as long as it’s not important that they hear what is scheduled for the remainder of the meeting.

考虑让已经完成会议部分议程的人先离开-让他们留下了听会议的剩余计划议题已经不重要了。

79

If you are asked to participate in someone else’s meeting, communicate with the meeting leader that you would prefer to attend only the portion that relates to you. When you have completed your “dog and pony,” ask if anything further is needed. If not, excuse yourself.

如果你被邀请参加某人的会议,那么就和会议的组织人员沟通一下你只参加和你相关的那一部分。如果你完成了你的任务,问一下是否还需要你,如果不需要的话,就先告辞离开吧。

80

Set an offbeat meeting time. People will more likely remember a meeting with a published starting time of 9:38 than they would a 9:30 meeting. Most people allow extra time (we really start at 9:40) when the meeting time is rounded to the half-hour but will hold themselves accountable for a prompt meeting if it is supposed to begin at an offbeat time. Go figure!

设置一个比较奇怪的会议时间。相比那些在9:30开始的会议,人们通常更能记住要在9:38才开始的会议。很多人都会预留额外的时间(实际在9:40开始)如果会议时间被设置成正好半点时间,但是如果会议设置了一个比较奇怪的时间人们就会更多负责任的提前参加会议。总是如此!

81

Always have extra handouts available for your participants. Better to have too many than hold everything up for those last few copies.

为参加会议的人总是多准备几分材料。多准备几份材料总比为了最后要去准备这些材料而把所有其它事情停下来要好。

82

Start on time. If the meeting is to begin at 8:38, begin at 8:38. One of the largest expenses that never appear on the income statement is the cost of meetings. Figure it out — four $50k employees in a four-hour meeting costs $400 in employee time. Respect the investment your meeting requires.

准时开始。如果会议预定8:38开始,就在3:38开始。从来没有在财务损益表上面显示出来的最大一块费用就是会议成本。算一下-四个小时会议的员工成本就是400美金。考虑一下你的会议投资。

83

Most of the time, early morning meetings are best. People are fresher, the challenges of the day have not surfaced and the odds of everyone arriving on time improve.

很多时候,早晨开会是很好的。那个时候人们很精神饱满,还没有遭受当天的挑战,每个人准时到达的机率也很高。

84

Do not recap what has been covered for people who are late. Ignore them when they arrive and keep going. If you recap what’s been covered, you reward the tardy person and punish the “on time” folks.

不要追问迟来的人迟到的原因。不要去在意他们,继续开会。如果你追问他们迟到的原因,你是在奖励那些拖拉的人却在处罚那些遵守时间的人。

85

Take care of the most important item on the agenda first. If nothing else is accomplished, make sure you accomplish the most important reason for calling the meeting.

首先关注会议日程上几个重要议题。如果有事情没有能够完成,你必须确保你当初召集会议所想要讨论的几个议题都讨论完毕了。

86

Set time limits on how long you will allow people to “sell” their points. A huge time waster is people who continue to fight losing battles. Set limits on the time allowed per item and move forward.

为你允许每个人“推销”自己的观点设置时间限制。最大的时间浪费就是人们持为必败之仗而不停的争论。设置时间限制可以让事情前进。

87

Do not serve breakfast and meet at the same time. Doughnuts have never added to the productivity of a meeting. If the meeting starts at 9:00 a.m., serve breakfast at 8:30.

不要在会议同时提供早餐。油炸圈饼从来都不会为会议增加生产力。如果会议是早晨9点开始,那么就在8:30提供早餐。

88

If meeting over lunch, cover general items that do not require focus. It is more productive to take a 30-minute lunch break than try to keep everyone’s attention while serving/eating food. If one of your objectives is to set the scene for social bonding, allocate your mealtime to that objective.

如果会议要跨越午饭时间,那么就讨论一些不要太多注意力的话题。准备一个30分钟的午饭时间要比让每个人在吃东西的时候仍然保持注意力要方便的多。如果你有一个议题是为一个社会性聚会设置场景,在你吃饭的时候讨论它。

89

Complete all of your agenda items before moving to unrelated topics. Put important items not scheduled for the meeting on a “parking lot” flip chart for discussion later. The parking lot issues should be part of the minutes when they are distributed.

在转移到不相关的话题之前先完成你所有的计划内议题。把那些计划外的重要主题专门放在“停车场”挂板上以后再讨论。会后分发的会议纪要中应包含这些内容。

90

Appoint the last person who arrives for the meeting as the person responsible for taking the minutes. Bet they will show up on time for the next meeting!

 

制定会议上最后一个到的人负责记录会议要点。敢打赌下次开会他们很早就出现了。

91

Want to abbreviate meetings? Have a stand-up session. Get rid of the chairs and put some podiums in the room. You are assured that everyone will stay awake and will want to get to the point quickly.

想要缩短会议?那就站着开会。把会议室里的椅子都全部撤掉并且放一些矮平台。可以保证每个人都能保持清醒并且向尽快离开。

92

Use a spiral bound notebook to capture all meeting notes. This eliminates wasting time searching for what happened at the previous meeting.

用螺旋装订的笔记本来记录所有的会议要点。这将减少你寻找以前开会记录的时间。

93

Furnish extra pens/paper to avoid waiting for people who go back to their offices to retrieve supplies.

准备一些额外的纸和笔以避免等别人会办公室去拿这些东西。

94

Never speak while you are writing on the flip chart. Wait until you face the audience so you do not have to repeat what you are saying.

在你往白板上写东西的时候不要说话。直到你转过身面对大家的时候再说,省得你还要再重复一遍。

95

Use the flip chart to maintain the meeting’s direction and to record who’s responsible for action items.

用白板来保持会议的方向并记录下每个行动对应的负责人。

96

Reward participants for telling the truth. If “messengers” are “shot down” for telling the truth, no “truthful messengers” will attend the next meeting.

用说实话来奖励与会者。如果因为说真话而被打击的话,那么虚假的信息将开始参加下次的会议。

97

Before leaving the meeting, don’t assume anything! You really think everyone knows what they are supposed to do next? Recap so everyone knows who’s responsible for next steps, when action should take place and how results will be communicated.

在结束会议之前,不要假设任何事情!你真的认为每个人都知道他们接下来要做什么了吗?重复每个人所负责的下一步行动,以及需要完成的事情及明确结果。

98

End the meeting on time or END EARLY! The minute you go past your stated time, stress levels rise and attention levels fall. Everyone enjoys the pleasant surprise of getting out early.

按时或提前结束会议!超过了你预期的时间后,压力水平开始增大并且注意力下降。每个人都盼望着可以早点结束。 

117

If you travel frequently, spend the money it takes to hire the very best administrative assistant. It is a wise investment! Many times your assistant is the glue that keeps everything together and moving forward while you are away.

如果你经常出差的话,花点钱找一个不错的行政助理。这是一个很明智的投资!很多次你的助理都会把你不在时的东西整理的很好的交给你。

118

Laptops, presentation slides and any other tools required for meetings should be carried on the plane. No reason to stress out over the airline baggage handling efficiencies.

笔记本电脑、简介幻灯片和任何会议上用的到的工具都应该通过飞机托运。没有理由把压力都转到手提行李那边去。

119

When traveling internationally, check the movement of the customs lines. Custom agent productivity varies significantly and waiting wastes a lot of time. Hint: Shortest lines are not always the fastest.

如果是国际旅行,注意海关队列的不同。海关人员的工作效率变化是很大的,这样会浪费很多时间。注意:最短的队列不一定是最快的。

120

If you are going to rely on a local Internet service provider when you get to your destination, obtain the number needed at your destination so that you will know how to connect when you get there.

如果当你到了目的地你需要回复你的当地Internet提供商的时候,拿到你目的地的号码,这样当你到了时候你就可以联系他们了。

121

If you are not PC proficient, have one of the IT folks execute a “make new connection” setup in your software before you leave. This allows you to go directly to the new dial-up icon and get right to your network and e-mails.

如果你对计算机不是很在行,在离开之前让IT人员为你新建一个网络链结。这样你就可以直接使用新的链结来上网收发电子邮件了。

122

Carry an extra laptop battery so you can keep working even when the unexpected delays occur.

准备一个备用手提电脑电池这样当没有预料的延迟发生时你仍然可以继续工作。

123

Get a cell phone plan that does not charge “roaming” charges. In case of emergencies let people know where you’re staying but it’s always more convenient to give them your cell number.

准备一个没有开通漫游的手机。在发生紧急情况的时候可以让人们知道你在哪里但是通常把你的电话号码给别人更方便。

124

Before leaving on an international trip, check these two things: power supply requirements and if your cell phone will work at your destination.

在准备进行一次国际旅行之前,检查一下两个东西:电源要求和你的手机是否可以在目的地使用。

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