Morning shift

1. 15 minutes earlier arrival department.

2. Check grooming & working area environment

3. Familiar today’s occupancy, VIP in house & arrival & event arrangement

4. Read Front desk reception logbook & implement the things night

5. Handover cash float, foreign Exchange, credit card sheet, invoice, safty
box keys properly.

6. Prepare small change for guest checking out.

7. Check trace report.

8. Check billing for due-out rooms（有些酒店由AM 做）

9. Check due out group pre-pay payment was settle or not, if not, report it to Shift leader handle

10. Pre-assign rooms for special request guest , notify & remind housekeeping clean the room for early arriving guest

11. Notify all concerning Dept. prepare amenity for VIP set up

12.Check in arrival guest & modify all check in guest into system（all the

some photo of sofitel grand park Hefei which is my firt work place.

    swimming pool

  lobby

         谢谢来过我BLOG的朋友们，现准备将这个BLOG做成一个酒店版本的blog，关于其它文章，以及我喜欢的音乐，各位可以新连接到---alvin去转转